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Customer Assistant

3 months ago

London, Greater London, United Kingdom CSP LTD Full time
As a Customer Assistant, you will be the friendly face and voice of our company. Your primary responsibility will be to assist customers, answer inquiries, resolve issues, and ensure a positive customer experience. This role involves effective communication, problem-solving, and a genuine passion for helping others.

Duties:

  • Greet customers and provide excellent customer service
  • Assist customers in finding products and answering their inquiries
  • Maintain a clean and organized environment
  • Upsell additional products or services to customers
  • Handle customer complaints or concerns in a professional manner

Requirements:

  • Strong time management skills to prioritize tasks effectively
  • Excellent phone etiquette for answering customer inquiries
  • Ability to upsell products and services to increase sales
  • Strong organizational skills to maintain a tidy store environment
  • Multilingual abilities are a plus

Job Types:
Full-time, Permanent

Salary:
From £25,000.00 per month

Benefits:

  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • London (preferred)

Work Location:
In person