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Clinical Systems Trainer

3 months ago


Gillingham, Kent, United Kingdom Medway NHS Foundation Trust Full time

Job summary

Clinical Systems Trainer

Division: Corporate

Care Group: IT

Band: 4

Interview Date: Thursday 4 July 2024

We are recruiting for a Clinical Systems Trainerwho shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The Clinical Systems Trainer will work in partnership with subject matter experts and trainers on the design, delivery and evaluation of training to ensure the highest quality experience for all of our staff.

The successful post holder will be expected to work in a customer-focused service that provides system user training for our core PAS and additional systems that capture patient data. The role will include creation of training materials and classroom courses as well as Microsoft Teams, workplace and telephone support for delegates.

Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.

Job description

Job responsibilities

To develop lesson plans with timings and be able to work within those timings during delivery.

To evaluate the training delivered and strive to make improvements based on feedback received.

Establish and monitor mechanisms to ensure all training material is managed, accurate, adheres to Trust styles and is up to date.

To work closely with the clinical systems and service desk staff, responding in a timely fashion to requests for assistance.

To be able to effectively work as part of a team. Ensuring to provide help and support to other team members, demonstrating skills and techniques to less experienced staff.

Support wards and departments during and post go-live in using new or upgraded IT systems through on the ward training, escalation of issues, and communication of changes.

Occasionally deliver training at off-site locations that deliver services for the Trust.

Person Specification

Qualifications

Essential

Educated to GCSE level or equivalent ECDL or equivalent IT qualification

Knowledge

Essential

Knowledge of clinical systems currently in use Knowledge of Microsoft Office applications Knowledge of NHS working practices

Experience

Essential

Experience of working within the NHS Experience of delivering training either formally or informally

Skills

Essential

Have the ability to absorb new information quickly Have excellent time management skills

Values Based Question

Essential

How would you ensure you represent MFT in a positive way?