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Clinical Support Worker

2 months ago

Gillingham, Kent, United Kingdom Medway NHS Foundation Trust Full time
Job Overview

Clinical Support Worker - Medway NHS Foundation Trust

Division: Surgery and Anaesthetics

Care Group: Surgical Services

Band: 2

Salary: £23,615 per annum/pro rata

Main Duties

As a Clinical Support Worker, you will be responsible for ensuring patients receive high-quality clinical care and a good patient experience. You will work in a dynamic environment, providing excellent customer care skills and being flexible to be assigned to any areas specified by management.

You will be trained to use our documentation system, EPR, and will be expected to work with the team to triage patients and facilitate the waiting room. You will also be required to complete the Care Certificate Programme within a specified 6-month period.

Our values are Bold, Every Person Counts, Sharing and Open, and Together. It is essential that you understand and refer to our values when completing your application and throughout your employment with the Trust.

Working for Medway NHS Foundation Trust

We are committed to delivering the Best of Care by the Best People and are looking for creative, skilled individuals to join our Transformation Team. Our culture and values define us, and we are proud to be a great choice for people who want to develop their career in an ambitious and dynamic environment.

We offer flexible working opportunities, and our employees can choose the coverage and supplemental benefits that best fit their needs and those of their families. We are committed to endorsing diversity, multiculturalism, and inclusion, and our policies ensure that all applicants are treated fairly at every stage of the recruitment process.

Person Specification

Qualifications:

  • Evidence of a General Education (e.g. GCSE's or equivalent)
  • NVQ 2 in Healthcare/QCF Diploma in Health Level 2 or equivalent in area of speciality or an equivalent level of working experience within a similar role

Knowledge:

  • Knowledge and experience of taking clinical observations
  • Knowledge of Manual Handling of patients, using lifting aids

Experience:

  • Some experience of working as a Healthcare Assistant in a Hospital or Registered Care setting
  • Customer Care Experience

Skills:

  • Good hygiene skills (e.g. hand washing etc)
  • Ability to project a professional manner and approach

Values-Based Question:

  • How do you demonstrate respect and dignity?