Office Support Specialist

2 months ago


Gillingham, Kent, United Kingdom Andrews Recruitment Group Full time

Become an Integral Part of Our Team as an Office Support Specialist

Role Overview: In the position of Office Support Specialist, you will be essential in assisting our management by overseeing our operational systems, ensuring a smooth and outstanding experience for all stakeholders.

Location: Not specified

Compensation: Competitive salary



Key Responsibilities

Primary Duties:

Be the Face of Our Organization: Welcome and assist clients with a warm demeanor. You will serve as the initial point of contact, fostering enduring relationships with our esteemed clientele.

Client Engagement: Handle incoming calls with enthusiasm and professionalism, delivering exceptional service to all inquiries.

Maintain Organization: Oversee and refresh our quotation and procurement records, ensuring accuracy and timeliness.

Develop Compelling Proposals: Create persuasive client quotations that showcase the quality and value of our offerings.

Coordinate with Precision: Schedule courses with certification bodies, managing notifications with accuracy and care.

Booking Coordination: Assist with course registrations via email and our CRM system, ensuring a seamless process for all parties involved.

Quality Control: Review prepared course documentation in accordance with our guidelines, ensuring thoroughness and precision.

Support Our Trainers: Equip trainers with the necessary documents, information, and IT resources required for delivering high-quality courses.

Contract Preparation: Draft training agreements that reflect our professional standards and dedication to excellence.

Course Closure Assistance: Aid in finalizing course files by digitizing confirmation letters and organizing them appropriately.

Organizational Support: Assist with filing, creation of ad-hoc certificates, and digitization of course materials.

Results Management: Help in completing course result documentation and support delegate evaluations and analysis.



Why Join Us?

What We Offer:

Be part of a vibrant and dedicated team where your contributions will significantly impact our operations. If you are organized, energetic, and enjoy connecting with people, we would love to hear from you.


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