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Housing Administrator

3 months ago

Barnsley, Barnsley, United Kingdom NFP People Limited Full time

Housing Administrator


We are seeking a Housing Administrator to play a crucial role in delivering exceptional administrative support for specialised supported housing services.


Position:
Housing Administrator - Specialised Supported Housing

Location:
Tankersley, Barnsley (with travel from Durham to Worcester)

Salary Range:
Circa £20,000 per annum

Working Hours:
Flexi 30 hours per week, Monday to Friday

About the role:


As a Housing Administrator, you will be at the forefront of ensuring efficient and effective administration, placing tenants at the heart of everything you do.

From managing data systems to handling complaints and supporting tenant needs, your contribution will be vital in maintaining the organisations high service delivery standards.


Key Responsibilities:

  • Providing administrative support using Microsoft Office software and maintaining data filing and management systems.
  • Assisting with social media updates, newsletters, and Easy Read documents for tenants.
  • Handling complaints and delivering excellent customer service.
  • Collaborating with internal and external partners to achieve objectives.

About you:

To be successful in the role of Housing Administrator you will need the following skills and experience:

  • Previous experience in a similar role, with excellent communication skills and a positive attitude
  • Proficiency in Microsoft Office suite.
  • Strong communication skills, both verbal and written.
  • Ability to work independently and collaboratively to achieve objectives.
  • Problemsolving skills with a focus on customer service.
  • The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.


Although not essential knowledge of Sage Accounts Software and experience of housing and leasehold legislation, as well as housing and property management regulations would be beneficial for this role.

Desirable qualifications include; CIH level 2 in Housing Practice or equivalent and NVQ 2 or 3 in Business Administration


You may also have experience in areas such as: Housing Administration, Housing Admin Officer, Temporary Accommodation Administrator, Housing Support Administrator, Housing Officer, Administrator Housing Association, Sheltered Housing Administrator, Lettings Administrator, Housing Management Administrator, Customer Service etc.


PLEASE NOTE:
This role is being advertised by NFP People on behalf of the organisation.