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Residential Support Officer

2 months ago

Barnsley, Barnsley, United Kingdom 1st Select Full time

We are seeking a highly organized and communicative Housing Administrator to join our team at 1st Select. The successful candidate will be responsible for reporting repairs raised by tenants, face-to-face liaising with tenants, and providing excellent customer service.

Key Responsibilities:

  • Reporting Repairs: The Housing Administrator will be responsible for reporting repairs raised by tenants in a timely and efficient manner.
  • Liaising with Tenants: The successful candidate will be required to face-to-face liaise with tenants, providing a high level of customer service and ensuring that their needs are met.
  • Data Inputting: The Housing Administrator will be responsible for accurately and efficiently inputting data into our systems.
  • Liaising with Contractors: The successful candidate will be required to liaise with contractors, ensuring that repairs are completed to a high standard.
  • Receiving Phone Calls: The Housing Administrator will be responsible for receiving phone calls from tenants and other stakeholders, providing a high level of customer service.

Key Skills:

  • High Levels of Organisation: The successful candidate will be highly organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Good Communication Skills: The Housing Administrator will be required to have excellent communication skills, with the ability to communicate effectively with tenants, contractors, and other stakeholders.
  • Knowledge of Housing/Maintenance: The successful candidate will have a good understanding of housing and maintenance procedures, with the ability to apply this knowledge in a practical setting.
  • Willingness to Tackle a Challenge: The Housing Administrator will be required to be willing to tackle challenges and adapt to changing circumstances.

This is an ongoing contract with an immediate start, providing the opportunity to join a dynamic and growing team at 1st Select.