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Guest Service Assistant
3 months ago
JOIN OUR FAMILY
At RBH we value our team members and prioritize your well-being. Our commitment to diversity, health, sustainability, and individuality distinguishes us and contributes to our recognition as one of the Top 30 Best Places to Work in Hospitality. We're dedicated to the industry and always searching for new talent to join us on our journey.
A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT THE CORNER LONDON CITY.
What you'll be doing...
Working under the guidance of the F&B and Front of House Managers, we seek individuals who thrive in a dynamic environment. Interested in gaining insight into various hotel departments? At The Corner, you'll wear multiple hats, from Guest Service Agent to Receptionist, Food & Beverage Assistant, and Housekeeping - offering a diverse and engaging work experience.
Our team operates like a close-knit family, collaborating to deliver exceptional guest service through prompt, efficient, knowledgeable, and truly remarkable service. We are a passionate and genuine group who prioritize teamwork and excellence in service.
WHAT WE NEED FROM YOU
We primarily focus on personality & potential, with a few key requirements...
- Outstanding communication skills
- Preferably, experience in a customer-facing role. Lack of experience? No problem - we'll provide the necessary training.
- A positive and proactive approach
- Proficiency in computers with a professional telephone manner
WHAT WE OFFER
Our benefits package is designed to support our team and enrich our culture...
- Discounted hotel room rates for you and your loved ones
- Additional holiday days for your birthday
- Flexible work arrangements
- Pension plan
- Complimentary meals during shifts, saving you over £1000 annually
To explore our comprehensive benefits, please refer to our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management promotes equality and diversity. We are committed to fostering an inclusive, people-centric environment. We embrace and celebrate our team members, regardless of their background, and welcome individuals of all backgrounds and identities. Our recruitment process focuses on evaluating applicants based on their skills to ensure a fair selection process. If you require reasonable accommodations at any stage of our process, please reach out to us.
