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Administration Apprentice

3 months ago

Huntingdon, Cambridgeshire, United Kingdom Cambridgeshire Community Services NHS Trust Full time
Are you looking to like to start your career in the NHS?

Are you a young individual or someone looking to return to work or move into administration?


We are looking to recruit an enthusiastic and motivated individual who would like to pursue a career in administration by undertaking a Level 2 Customer Service Apprenticeship.

You will be given a fixed term employment contract for the period 18 months. During this time you will work towards your Level 2 Customer Service Apprenticeship. This role is full time, where you would be expected to complete 6 hours per week study.


This exciting opportunity would mean that you are able to gain experience in administration in an NHS setting while completing a Level 2 Customer Service Apprenticeship.

To provide an efficient and effective administrative support service to the Children's Community Specialist Nursing Team (CCSN)

To develop skills, knowledge and experience in all relevant aspects of administrative support.

This will be through on the job training, attending regular meetings with the mentor and assessor leading to the successful completion of the Level 2 Customer Service Apprenticeship.


Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.


There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.


The post holder will be trained over the course of their employment to provide high quality administrative support within CCSN service.


Support the CCSN team to deal with correspondence and other contacts from service users and professionals, to ensure that any follow up actions are progressed efficiently and effectively.

Record all details of any contacts with service users and other professionals using SystmOne and other computer programmes appropriately.

Completing administration tasks on SystmOne including scanning documents onto patient records, checking tasks and registering service users, creating and sending letters


Support with the administration of meetings including creating agendas, taking minutes, and updating logs and circulation of documents and information.

Supporting the team with any administrative functions appropriate to apprenticeship level.

Support the maintenance of effective stock levels of equipment and office supplies.

Undertake delegated tasks and projects as required.

Complete the Level 2 Customer Service Apprenticeship within time of contract.