Marketing and Social Media Assistant

2 weeks ago


Newbridge, Caerphilly County Borough, United Kingdom Scotmid Co-operative Full time

Marketing and Social Media Assistant

Full time - Permanent - 371⁄2 Hours per week


At Scotmid Cooperative, we are focused on serving our local communities and improving people's everyday lives through our different businesses.

We've been doing this for more than 160 years, and we will continue to do this for many more years to come.


Are you passionate about social media, marketing, and providing exceptional customer service? Do you thrive in a fast-paced, dynamic environment? We are seeking a talented and enthusiastic individual to join our team as a Marketing and Social Media Assistant, based within our Retail Support team at our offices in Newbridge, Edinburgh.

In this role, you will have the opportunity to manage our social media presence, support our marketing campaigns, and provide excellent customer service to our valued customers.

If you are creative, organised, and have a customer-focused mindset, we invite you to apply.

Responsibilities

Social Media:

  • Support the creation and curation of engaging content for our social media platforms (Facebook, Instagram, X, TikTok, LinkedIn, etc.) across all our brands
  • Help develop and implement social media strategies to increase brand awareness, engagement, and traffic
  • Monitor and respond to comments, messages, and enquiries in a timely and professional manner
  • Analyse social media metrics and provide regular reports to optimise performance

Marketing:

  • Assist in the planning and execution of marketing campaigns, including online and offline channels
  • Monitor industry trends, customer preferences, and competitor activities
  • Help organise and coordinate marketing events and promotional activities
  • Resolve customer issues effectively and ensure high customer satisfaction levels

Requirements:

  • Proven background and experience in social media
  • Exceptional written and verbal communication skills, including the ability to communicate effectively with diverse stakeholders
  • Excellent customer service and problemsolving abilities
  • Great organisational skills, attention to detail and ability to multitask in a deadlinedriven environment
  • Ability to work independently and collaboratively in a team environment
  • Creative thinking and ability to contribute innovative ideas
While this is primarily an office-based role, there is the opportunity for some home working.

The working hours for this role will generally be Monday to Friday, 8.30am to 5.00pm, however, a degree of flexibility may be required from time to time to meet the needs of the business.

The salary for the position is circa £25,000 per annum, dependant on experience.

Job Types:
Full-time, Permanent

Pay:
From £25,000.00 per year

Benefits:

  • Cycle to work scheme
  • Store discount

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 31/05/2024
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