Front of House Host

3 weeks ago

Chertsey, United Kingdom Thorpe Park Full time

Front of House Host - Chertsey, Surrey

Job Type: Guaranteed Hours - Seasonal (Fixed End Date)

What you'll bring to the team

What will I do?

Our awesome Front of House department are the first team to welcome our guests onto the Park each day, therefore are expected to be role models on delivering exceptional guest interactions.

  • Operating till systems
  • Selling tickets and Annual Passes
  • Directing Cars in the Car Park
  • Helping guests at the Turnstiles and entrance hall

You will not only be responsible for providing our guests with a fantastic experience here at Thorpe Park but also to make them aware of the wide range of additional products available to them.

Working in this team is a unique experience where you are recruited to drive sales and hit targets for products such as hotel stays and other promotional activities.

An ideal candidate would be able to:

  • Confidently process all ticket types and annual passes
  • Assist with the control of stock in the department to aim to reduce wastage and stock loss
  • Have excellent customer service skills
  • Be enthusiastic
  • Excellent communication skills
  • Interested in working as part of a wider team to drive high standards and first-class guest experience.

Qualifications & Experience

We are recruiting for Full Time and Part Time Positions.

No previous experience required, just enthusiasm and eagerness to learn

Show us you are guest obsessed by being positive and helpful to ensure our guests have an awesome day.

Benefits

Join our team of THRILLMAKERS at the UK’s Favourite theme Park Thorpe Park and in return you will get:

  • 20 FREE tickets to any Merlin attractions worldwide
  • 25% discount in our retail shops and restaurants
  • Opportunities to develop and have a long-term career in Merlin
  • Free bus from Staines station for all employees
  • 40% discount online off LEGO, and much more

As part of the Merlin Entertainments family, we’re also aligned with Charities including The SEA LIFE Trust and Merlin’s Magic Wand Children’s Charity. This means your hard work goes towards supporting marine conservation projects like the Beluga Whale Sanctuary in Iceland and providing days out for children going through hardship.

If successful through the application process, you will be invited for an interview.  If you have any questions or if you require any assistance at the event, because of a disability or medical condition, please contact us and one of the team will get back to you as soon as possible.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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