Private Patient Coordinator

3 weeks ago

Nottingham, United Kingdom Ramsay Health Care Full time
JobDescription

Private PatientCoordinator | Woodthorpe Hospital | Full Time 37.5Hours

An excitingopportunity has arisen for an experienced, driven and dedicatedindividual to join our private patient services team. Basedat the Woodthorpe Hospital, the main objective of the role is toassist in growing the Self-Pay and Private Medically Insuredadmissions to defined targets for Woodthorpe Hospital. This is abusy and demanding role so candidates will need to be enthusiastic,highly motivated and have a flexible approach to their role toensure the needs of the service are met. They will have theflexibility to respond to requests from consultants and colleaguesand will be able to work under their own initiative. The role willreport to the Private Patient Manager and work with Consultants,Consultant Secretaries, Heads of Departments, Clinical andAdministration Teams. The working hours are 37.5 hours per weekwith flexibility, as required, to meet the needs of therole.

Whatyou willbring:

  • Previoussales and marketingexperience

  • Strong customerservice skills

  • Ability tomanage a portfolio of private patients from initial call toadmission

  • Sound computerskills using the MSOffice

  • Confident in engagingwith a variety ofpeople

  • Articulate, withexcellent communication skills in person, over the phone and inwriting

  • The highest standardof personalpresentation

  • Goal focussedand results-driven

  • Privatehealthcare experience -desirable

Inreturn weoffer:

  • 25Days Leave + BankHolidays

  • Buy &Sell Flexi LeaveOptions

  • Private Pensionwhere Ramsay will match up to 5% after a qualifyingperiod

  • Flexible shiftpatterns available wherepossible

  • EnhancedCompetitive Parental Leave Policies (launched2023)

  • Private Healthcare foryou and dependents includes onlineGP

  • Life Assurance(Death in Service)

  • FreeTraining and Development via theAcademy

  • Free Parking on sitefor workers (wherepossible)

  • Subsidised staffrestaurant (wherepossible)

  • Over 8,000discounts and special offers via benefitsportal

  • Book discountedcinema tickets on the dedicated cinemaportal

  • The Blue Light CardScheme

Aboutus:

TheWoodthorpe Hospital is a 42 bedded private hospital on 2 wardsoffering multi-speciality surgery for day cases and inpatients stayfor both private and NHS patients. It is a very busy Hospital withpatients seen by many different speciality consultants includingOrthopaedics, spinal, gynaecology, urology, gastroenterology,dermatology andENT.

RamsayHealth Care UK is a well-established global hospital group withover 50 years' experience. We are a global provider operating in 11countries with 77,000 staff who treat 8 million patients each year.It is well respected within the healthcare industry and is one ofthe leading providers of independent hospital services in England.We are well known for our strong, long-standing relationship withthe NHS.

We love people with a positive, can do attitude who want to make a difference in their work. "Ouremployees are Ramsay." The skills and commitment of our employeesforms the basis for our success.

We know ourpeople are our greatest asset, our business is growing and we wouldlike you to join us. The Ramsay Way culture recognises thatpeople - staff and doctors - are Ramsay Health Care's mostimportant asset and this has been key to our ongoingsuccess.

We are proud of our Speak Up forSafety' programme and ensure that the patient is at the heart ofeverything we do. Join us and have more Time toCare'.

Wecare.

It's more than what wedo, it's who we are. Everything we do is about striving to deliverthe best care. And it's a belief that's as true today as it waswhen we welcomed our first patients in 1964.

The Ramsay Way culturerecognises that our people are our most important asset and thishas been key to our ongoingsuccess.

We areproud to support the UK's Armed Forces and Reservists and havealready achieved the Silver Award as part of the MOD's Armed ForcesCovenant Employer Recognition Scheme. The scheme recognisesemployers who actively support Defence while encouraging otherorganisations to adopt the same behaviours in their workplace. As acompany we are committed to supporting the wider Armed Forcescommunity and this includes our staff as well as ourpatients.

We arecommitted to equality of opportunity for all. This position issubject to background and DBS checks.

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