Current jobs related to Private Patient Administrator - Nottingham - Nottingham University Hospitals NHS Trust

  • Private Patient Administrator

    7 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 3 **Main area** - Private Patients **Grade** - Band 3 **Contract** - Fixed term: 12 months (N/A) **Hours** - Full time - 37.5 hours per week (Monday - Saturday) **Job ref** - 164-5411579-A **Site** - Treatment Centre **Town** - Nottingham **Salary** - £22,816 - £24,336 Per Annum **Salary period** - Yearly **Closing** - Today at 23:59 Job...

  • Administrative Support Officer

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Wales Medicines Strategy Group Full time

    We are seeking a skilled and experienced Administrative Support Officer (Private Patients) to join our team. As an Administrative Support Officer, you will provide administrative support to the Private Patients department, ensuring that all tasks are completed efficiently and effectively.The ideal candidate will have excellent communication skills, both...

  • Patient Administrator

    3 days ago

    Nottingham, United Kingdom Circle Health Group Full time

    **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **We have an opportunity for a Patient Administrator** **to join their team of staff in the...

  • Patient Administrator

    5 days ago

    Nottingham, United Kingdom Circle Health Group Full time

    **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **We have an opportunity for a Patient Administrator** **to join their team of staff in the...

  • Private Patient Manager

    2 weeks ago

    Nottingham, Nottingham, United Kingdom Transformation Unit Full time

    Job DescriptionWe are looking for a highly skilled and experienced individual to join our team as an Administrative Supervisor. As the Private Patient Team Leader, you will be responsible for ensuring that accurate work is completed in a timely manner and providing a comprehensive administration service to ensure that all patients are treated in a...

  • Patient Administrator

    3 days ago

    Nottingham, United Kingdom Circle Health Group Full time

    **Salary: £21,742.50** **Patient Administrator** **Full Time - Permanent** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **We have an...

  • Patient Administrator

    5 days ago

    Nottingham, United Kingdom Circle Health Group Full time

    **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **We have an opportunity for a Patient Administrator** **to join their team of staff in the...

  • Patient Administrator

    7 months ago

    Nottingham, United Kingdom Circle Health Group Full time

    **Patient Administrator** **The Park Hospital** **37.5 Hours & Permanent** **£23,166 + Benefits** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

  • Patient Administrator

    7 months ago

    Nottingham, United Kingdom Circle Health Group Full time

    **Patient Administrator** **The Park Hospital** **Full Time - Permanent** **£21,742.50 (depending on level of experience, training and qualification)** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery...

  • Patient Administrator

    6 months ago

    Nottingham, United Kingdom GenesisCare Full time

    **We are looking for a Patient Administrator to join the team at our centre based in Nottingham.** As the Patient Administrator you will undertake all administrative and reception activities required along with providing excellent customer care to patients and visitors attending the Centre. **Hours**:Full time, permanent **What you’ll do**: - Work...

  • Private Patient Services Manager

    2 weeks ago

    Nottingham, Nottingham, United Kingdom NHS Full time

    Job DescriptionWe are seeking an experienced administrator to fill the role of Ambulatory Care Team Leader. As part of our dynamic team, you will provide exceptional patient care, manage a busy workload, and contribute to the smooth operation of the Private Patient department.About UsThe NHS is one of the biggest employers in the city, with a central role in...

  • Private Patient Unit Coordinator

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Transformation Unit Full time

    About the RoleWe are offering a permanent, full-time position as a Private Patient Unit Coordinator with a salary of £26,530 - £29,114 per annum.As a key member of the team, you will provide administrative support to the Service Manager and Private Patients Matron to ensure the smooth and effective running of the Private Patient Unit.You will be...

  • Private Patient Administration Manager

    3 weeks ago

    Nottingham, Nottingham, United Kingdom Wales Medicines Strategy Group Full time

    Job OverviewWe are seeking a highly skilled and experienced professional to lead our Private Patient Team at the Nottingham Treatment Centre. This exciting opportunity will provide you with the chance to work in a dynamic and fast-paced environment, where you will be responsible for ensuring the smooth and effective running of the Private Patient Unit.

  • Patient Administrator

    7 months ago

    Nottingham, United Kingdom Circle Health Group Full time

    **The Park Hospital** in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.** **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to...

  • Patient Administrator

    5 days ago

    Nottingham, United Kingdom Circle Health Group Full time

    **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to...

  • Private Patients Team Leader

    7 months ago

    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a Finance officer to support the Private Patient Team within the Ambulatory Care Division at the Nottingham NHS Treatment Centre. We are looking for a highly motivated and enthusiastic individual to undertake a pivotal role in overseeing the smooth day-to-day running of the Private Patient invoicing and support...

  • Private Patient Services Coordinator

    2 weeks ago

    Nottingham, Nottingham, United Kingdom NHS Full time

    About the RoleWe are looking for an experienced Private Patient Services Coordinator to join our Ambulatory Care Division at Nottingham University Hospitals NHS Trusts. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our private patients.This is an excellent opportunity to develop your...

  • Patient Administrator

    7 months ago

    Nottingham, United Kingdom Circle Health Group Full time

    **Patient Administrator** **The Park Hospital** **Bank Shifts** **£11:15 per hour (depending on level of experience, training and qualification)** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than...

  • Patient Administrator

    7 months ago

    Nottingham, United Kingdom Newmedica Full time

    **Who are we?** Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for more than 225,000 NHS and private patients a year in over 26 locations and we’re growing. **Role...

  • Patient Administrator

    7 days ago

    Nottingham, United Kingdom Circle Health Group Full time

    **Patient Administrator - Imaging** **Full-time - Permanent** **BMI Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud...

Private Patient Administrator

7 months ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

An exciting opportunity has arisen for an Administrator to support the Private Patient Team within the Ambulatory Care Division at the Nottingham NHS Treatment Centre.

We are looking for a highly motivated and enthusiastic individual to undertake a pivotal role in the smooth day-to-day running of the Private Patient Unit.

The role will involve flexible working hours to meet the demands of the service, including evenings and Saturdays.

In addition to the summary below, you will need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

As the Private Patient Administrator, you will provide a comprehensive administration service to ensure that all patients are treated in a professional and courteous manner. You will need to be adaptable, flexible, friendly, polite and caring.

You will have access to sensitive and confidential information and will therefore need to be able to maintain sensitivity and empathy while behaving in a professional manner. You will also have daily contact with staff at various levels and must be able to communicate at an appropriate level, conveying information clearly and accurately.

You will be a competent IT user and will have experience in the use of Microsoft Office packages.

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Please refer to the job description and person specification attached to the advert for the full details.

To ensure that all private patient enquiries are captured by maintaining a Customer Relationship Management (CRM) system as a priority. Follow-up enquiries with a courtesy call for any patients who do not convert into a booking and record the reason why.

Deal with telephone queries ensuring the caller’s needs are clearly established, accurate messages taken and passed on promptly. To ensure any follow-up actions are undertaken and the caller is kept updated of outcomes.

Maintain excellent customer relations with clinical staff, insurance companies, and NUH colleagues in dealing with private patients.

Liaise and advise all departments within the Trust with regard to Private Patient Legislation and internal policies and procedures.

Liaise with insurance companies to determine authorisation and level of cover for intended procedures.

Provide details of self-pay quotations, liaison with clinicians, nurses and the admin team to ensure all aspects of care are captured and provided to the finance team for billing purposes.

Ensure payment is received in advance of treatment for all self-pay patients and for any patients who fail to provide payment or insurer details, escalating to the Team Leader or Service Manager, where applicable.

Take payments from patients both in person and over the telephone, in line with the Private Patient Standing Operating Procedure (SOP).

Meet and greet and escort patients to relevant department.

To assist in the invoicing of private self-funding patients.

Chase unpaid invoices, passing these to the Trust debt collectors, as appropriate.

Ensure that all private patients are labelled accordingly on Careflow.

Run reports on Careflow as required, identifying all current patients listed as private.

Action reports of potential private patients provided from Data Quality. Provide low level analysis of these reports and action queries of the appropriate level.

Liaise with patients, other trusts, commissioners, insurance companies, as required.

Ensure that all documentation is filed and maintained in a manner compliant with confidentiality and audit requirements.

Keep all electronic files updated to ensure colleagues have the correct, up-to-date information at all times.

Use initiative and experience in medical terminology to ensure that accurate information is recorded on the IT system regarding patient information.

Ensure patient pathway processes are adhered to in accordance with Access Policy and SOPs.

Support the Team leader and Service Manager maintaining finance and data quality reports and data systems dealt with in a timely manner.

Ensure all clinic and patient cancellations are dealt with in a timely manner and are communicated both internally and externally to the relevant parties.

Communicate and work in partnership with all members of the administrative and clinical teams.

To ensure that information relating to current guidance and legislation is kept up-to-date.