Patient Administrator

3 months ago


Nottingham, United Kingdom GenesisCare Full time

**We are looking for a Patient Administrator to join the team at our centre based in Nottingham.**

As the Patient Administrator you will undertake all administrative and reception activities required along with providing excellent customer care to patients and visitors attending the Centre.

**Hours**:Full time, permanent

**What you’ll do**:

- Work closely with consultants and secretaries to provide support in the patient pathway.
- Appropriately direct all incoming calls and participate in all reception duties
- Collaborate with PAO colleagues ensure consistent cover for the centre’s reception.
- Liaise with insurance companies to ensure all insurance cover is verified.
- Liaise with consultants, secretaries, radiographers and nursing staff regarding new patient and review clinics, follow-up clinics and during treatment courses.
- Act as point of contact for all patients ensuring a professional and efficient service.

**What you’ll have**:
**Experience and Skills**:

- Excellent verbal and written communication skills.
- Previous experience managing a busy reception area
- Experience in a customer focused environment
- Strong relationship building skills
- Experience within a diverse range of administrative roles
- Evidence of an empathetic and holistic approach to patient care
- Experience with resolving complaints satisfactorily

**Qualifications and Knowledge**:

- Experience of using Mosaic IT package an advantage
- Be proficient in all MS office packages including, but not limited to, Word, Excel & Outlook
- Previously worked within the healthcare sector preferred

**What’s in it for you**:
Do your life’s best work This is an amazing opportunity for you to join a global oncology specialist, rated in the Top 1% of healthcare providers

At GenesisCare we’re leading the way in technology and innovation, we’re changing the way patients experience cancer treatment and care. We do the right thing by our patients, our partners and each other. Like the sound of us? We would love to hear from you
- Make sure your annual leave suits you with 25 days + bank holidays, and the opportunity to buy/ sell annual leave.
- Look after yourself with free private medical and dental cover, as well as access Employee Assistance Programme & Income Protection
- We’ll look after you and your family with free radiotherapy treatment.
- Plan for your future with a competitive Company Contributory Pension Scheme
- Join our wellbeing community with access to Babylon Health and Headspace Wellbeing
- Save on your parking costs with free car parking at most of our centres.
- Treat yourself with access to a wide range of retail discounts.
- Join a global employer and open opportunities to work in other countries.

**Who we are**:
We are 6000+ highly trained healthcare professionals and support staff across the United States, Australia, the U.K, Spain and China, designing cancer and heart disease treatments to help patients achieve the best possible life outcomes.

**Global care**

Across the world, we have more than 580+ centres to help us bring the right care to our patients. Every year our team sees more than 1.4 million patients globally across our Oncology, Cardiology & Sleep Medicine Centres.

People centricity is at the heart of what we do and we pride ourselves on making our people a priority, whether that be a patient or an employee. We aim to build culture of ‘care’ that is patient focused, and performance driven. Our people promise is “do your life’s best work, by always growing, having a profound human impact and making great things happen together.” If you’d like to truly make a difference, join us at GenesisCare

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,500.00 per year

**Benefits**:

- Company pension
- Gym membership
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- medical administration: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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