Private Patient Administrator
4 weeks ago
Deal with telephone queries ensuring the callers needs are clearly established, accurate messages taken and passed on promptly. To ensure any follow-up actions are undertaken and the caller is kept updated of outcomes. Maintain excellent customer relations with clinical staff, insurance companies, and NUH colleagues in dealing with private patients. Liaise and advise all departments within the Trust with regard to Private Patient Legislation and internal policies and procedures.
Liaise with insurance companies to determine authorisation and level of cover for intended procedures. Provide details of self-pay quotations, liaison with clinicians, nurses and the admin team to ensure all aspects of care are captured and provided to the finance team for billing purposes. Ensure payment is received in advance of treatment for all self-pay patients and for any patients who fail to provide payment or insurer details, escalating to the Team Leader or Service Manager, where applicable. Take payments from patients both in person and over the telephone, in line with the Private Patient Standing Operating Procedure (SOP).
Meet and greet and escort patients to relevant department. To assist in the invoicing of private self-funding patients. Chase unpaid invoices, passing these to the Trust debt collectors, as appropriate. Ensure that all private patients are labelled accordingly on Careflow.
Run reports on Careflow as required, identifying all current patients listed as private. Action reports of potential private patients provided from Data Quality. Provide low level analysis of these reports and action queries of the appropriate level. Liaise with patients, other trusts, commissioners, insurance companies, as required.
Ensure that all documentation is filed and maintained in a manner compliant with confidentiality and audit requirements. Keep all electronic files updated to ensure colleagues have the correct, up-to-date information at all times. Use initiative and experience in medical terminology to ensure that accurate information is recorded on the IT system regarding patient information. Ensure patient pathway processes are adhered to in accordance with Access Policy and SOPs.
Support the Team leader and Service Manager maintaining finance and data quality reports and data systems dealt with in a timely manner. Ensure all clinic and patient cancellations are dealt with in a timely manner and are communicated both internally and externally to the relevant parties. Communicate and work in partnership with all members of the administrative and clinical teams. To ensure that information relating to current guidance and legislation is kept up-to-date.
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Private Patient Administrator
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for an Administrator to support the Private Patient Team within the Ambulatory Care Division at the Nottingham NHS Treatment Centre. We are looking for a highly motivated and enthusiastic individual to undertake a pivotal role in the smooth day-to-day running of the Private Patient Unit. The role will involve flexible...
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Private Patient Administrator
3 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Private Patients - **Grade** - Band 3 - **Contract** - Permanent: N/A - **Hours** - Full time - 37.5 hours per week (Monday - Saturday) - **Job ref** - 164- 5273576**Site** - Treatment Centre - **Town** - Nottingham - **Salary** - £22,816 - £24,336 Per Annum - **Salary period** - Yearly - **Closing** - 28/05/2023 23:59Job...
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Private Patient Administrator
3 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for an Administrator to support the Private Patient Team within the Ambulatory Care Division at the Nottingham NHS Treatment Centre. We are looking for a highly motivated and enthusiastic individual to undertake a pivotal role in the smooth day-to-day running of the Private Patient Unit. The role will involve flexible...
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Private Patient Administrator
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Private Patients **Grade** - Band 3 **Contract** - Fixed term: 12 months (N/A) **Hours** - Full time - 37.5 hours per week (Monday - Saturday) **Job ref** - 164-5411579-A **Site** - Treatment Centre **Town** - Nottingham **Salary** - £22,816 - £24,336 Per Annum **Salary period** - Yearly **Closing** - 13/08/2023 23:59 Job...
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Private Patient Administrator
2 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Private Patients **Grade** - Band 3 **Contract** - Fixed term: 12 months (N/A) **Hours** - Full time - 37.5 hours per week (Monday - Saturday) **Job ref** - 164-5411579-A **Site** - Treatment Centre **Town** - Nottingham **Salary** - £22,816 - £24,336 Per Annum **Salary period** - Yearly **Closing** - Today at 23:59 Job...
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Private Patient Administrator
3 months ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for an Administrator to support the Private Patient Team within the Ambulatory Care Division at the Nottingham NHS Treatment Centre. We are looking for a highly motivated and enthusiastic individual to undertake a pivotal role in the smooth day-to-day running of the Private Patient Unit. The role will involve flexible...
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Patient Administrator
4 weeks ago
Nottingham, United Kingdom Circle Health Group Full time**Salary: £21,742.50** **Patient Administrator** **Full Time - Permanent** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **We have an...
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Patient Administrator
4 weeks ago
Nottingham, United Kingdom Circle Health Group Full timeClosing date28/04/2024 - HoursFull time - Role TypePermanent - Location(s)- Park Hospital - Nottingham**Overview**: **Patient Administrator** **The Park Hospital** **37.5 Hours & Permanent** **Salary: £23,166.00 per year + benefits** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare...
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Patient Administrator
3 weeks ago
Nottingham, United Kingdom Circle Health Group Full time**Patient Administrator** **The Park Hospital** **37.5 Hours & Permanent** **£23,166 + Benefits** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...
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Patient Administrator
4 weeks ago
Nottingham, United Kingdom Circle Health Group Full time**The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **We have an opportunity for a Patient Administrator** **to join their team of staff in the...
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Patient Administrator
4 weeks ago
Nottingham, United Kingdom Circle Health Group Full time**Patient Administrator** **The Park Hospital** **Full Time - Permanent** **£21,742.50 (depending on level of experience, training and qualification)** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery...
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Patient Administrator
2 months ago
Nottingham, United Kingdom Circle Health Group Full time**Patient Administrator** **The Park Hospital** **Full Time - Permanent** **£21,742.50 (depending on level of experience, training and qualification)** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery...
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Patient Administrator
5 days ago
Nottingham, United Kingdom GenesisCare Full time**We are looking for a Patient Administrator to join the team at our centre based in Nottingham.** As the Patient Administrator you will undertake all administrative and reception activities required along with providing excellent customer care to patients and visitors attending the Centre. **Hours**:Full time, permanent **What you’ll do**: - Work...
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Patient Administrator
2 weeks ago
Nottingham, Nottingham, United Kingdom Circle Health Group Full timePatient AdministratorThe Park HospitalFull Time - Permanent£21, depending on level of experience, training and qualification)The Park Hospital in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare...
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Patient Administrator
2 months ago
Nottingham, United Kingdom Circle Health Group Full time**Patient Administrator** **Bank Shifts** **£11.15 per hour** **The Park Hospital** in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.** **Circle Health Group are...
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Patient Administrator
4 weeks ago
Nottingham, United Kingdom Circle Health Group Full timeClosing date28/04/2024 - HoursPart time - Role TypePermanent - Location(s)- Park Hospital - Nottingham**Overview**: **Patient Administrator** **The Park Hospital** **22.5 Hours & Permanent** **Salary: £23,166.00 FTE per year** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a...
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Patient Administrator
4 weeks ago
Nottingham, United Kingdom Circle Health Group Full timeClosing date24/03/2024 - HoursFull time - Role TypePermanent - Location(s)- Park Hospital - Nottingham**Overview**: **Patient Administrator** **The Park Hospital** **37.5 Hours & Permanent** **Salary: £23,166.00 + Benefits** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a...
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Patient Administrator
1 week ago
Nottingham, United Kingdom Circle Health Group Full timeClosing date21/07/2024 - Role TypePermanent - Location(s)- Park Hospital - Nottingham**Overview**: **Patient Administrator** **The Park Hospital** **37.5 Hours & Permanent** **Salary: £23,166.00 + Benefits** **The Park Hospital** in Nottingham** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network...
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Private Patients Team Leader
3 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for a Finance officer to support the Private Patient Team within the Ambulatory Care Division at the Nottingham NHS Treatment Centre. We are looking for a highly motivated and enthusiastic individual to undertake a pivotal role in overseeing the smooth day-to-day running of the Private Patient invoicing and support...
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Private Patients Team Leader
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 4 **Main area** - Private Patients **Grade** - Band 4 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (Monday to Friday and includes occasional Saturdays) **Job ref** - 164- 5412114 **Site** - Nottingham Treatment Centre **Town** - Nottingham **Salary** - £25,147 - £27,596 per annum **Salary period** -...
