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Sales Engineer

1 month ago

Newark, United Kingdom Flowserve Corporation Full time

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone

Role Summary:

As a Sales Engineer North East England, you are responsible for maintaining and developing relationships with key customers and trade organisations, understanding and solidifying purchase agreements, customer alliances and market trends.

You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners. The incumbent is the primary contact for all customer related technical assistance, product support and promotion of company products, services and general good will.

Responsibilities:

  • Promotes sales of new pumps, seals, seals systems, service and repair work to existing and new customers by responding promptly to enquiries, analysing customers' needs and identifying potential new opportunities.

  • Drive bookings levels to meet and/or exceed assigned bookings goals

  • Maintain regular, planned communication with key customers in the area you support, to ensure the appropriate level of service/call rate with customers is maintained to achieve set sales targets.

  • Develop and implement marketing plans aligned with regional sales objectives to support organizational goals.

  • Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.

  • Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials.

  • Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met.

  • Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment.

  • Skilled at product demonstrations, presentations and business writing.

  • Proficient in technology such as Microsoft Office, Excel and PowerPoint.

  • Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.

  • Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.

  • Able to work independently, efficiently and communicate productively with others.

Requirements:

  • Trade or Engineering Qualifications preferred.

  • Minimum 5 years’ experience with rotating equipment.

  • Sales experience with rotating equipment such as pumps and mechanical seals - Training available

  • Experience in selling to end users and aftermarket preferably.

  • Possess excellent communication skills.

  • Computer literate.

  • Conduct oneself in a professional and orderly manner.

  • Strong customer focus.

  • Team oriented and focused.

  • Ability to develop and maintain effective working relationships within his/her immediate team and within the organisation as a whole.

  • Ability to work independently and autonomously.

  • High level of technical expertise.

  • Good diagnostic and problem solving skills.

Preferred Experience / Skills:

  • Track record of meeting or exceed sales targets and budget bookings for allocated customers.

  • •Business development - identifying and obtaining new customers

  • •Excellent reputation in delivering and maintaining high level of customer satisfaction.

  • •Assist in providing on time delivery by quoting achievable delivery periods.

  • •Commitment to working as part of a dedicated team to deliver superior service for customers, e.g. quoting achievable delivery periods, providing timely and accurate advice and solutions to resolve onsite technical issues for customers.

Req ID : R-11121

Job Family Group : Sales

Job Family : SA Sales

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.