Senior Sales Engineer

5 days ago

Newark on Trent, Nottinghamshire, United Kingdom Flowserve Full time

Job Summary:

As a Sales Engineer at Flowserve, you will play a critical role in maintaining and developing relationships with key customers and trade organizations. Your primary responsibility will be to understand and solidify purchase agreements, customer alliances, and market trends.

You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners. The incumbent will be the primary contact for all customer-related technical assistance, product support, and promotion of company products, services, and general goodwill.

Your Key Responsibilities:

  • Promote sales of new pumps, seals, seal systems, service, and repair work to existing and new customers by responding promptly to enquiries, analyzing customers' needs, and identifying potential new opportunities.
  • Drive bookings levels to meet and/or exceed assigned bookings goals.
  • Maintain regular, planned communication with key customers in the area you support, to ensure the appropriate level of service/call rate with customers is maintained to achieve set sales targets.
  • Develop and implement marketing plans aligned with regional sales objectives to support organizational goals.
  • Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed, including proposals, deliveries, repairs, quality, warranty claims, etc.
  • Educate customers on the quality, features, and uses of our products through the full use of the company's marketing materials.
  • Collaborate with application engineers, customer service, and manufacturing to ensure customers' needs are met.
  • Knowledge of the design and operational requirements of rotating pumps, mechanical seals, and related equipment.
  • Skilled at product demonstrations, presentations, and business writing.
  • Proficient in technology such as Microsoft Office, Excel, and PowerPoint.
  • Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc.
  • Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.
  • Able to work independently, efficiently, and communicate productively with others.

Your Profile:

  • Trade or Engineering Qualifications preferred.
  • Minimum 5 years' experience with rotating equipment.
  • Sales experience with rotating equipment such as pumps and mechanical seals - Training available.
  • Experience in selling to end users and aftermarket preferably.
  • Possess excellent communication skills.
  • Computer literate.
  • Conduct oneself in a professional and orderly manner.
  • Strong customer focus.
  • Team-oriented and focused.
  • Ability to develop and maintain effective working relationships within his/her immediate team and within the organisation as a whole.
  • Ability to work independently and autonomously.
  • High level of technical expertise.
  • Good diagnostic and problem-solving skills.

Nice to Have:

  • Track record of meeting or exceed sales targets and budget bookings for allocated customers.
  • Business development - identifying and obtaining new customers.
  • Excellent reputation in delivering and maintaining high-level customer satisfaction.
  • Assist in providing on-time delivery by quoting achievable delivery periods.
  • Commitment to working as part of a dedicated team to deliver superior service for customers, e.g., quoting achievable delivery periods, providing timely and accurate advice and solutions to resolve onsite technical issues for customers.

What We Offer:

  • Very motivating bonus scheme.
  • Life insurance.
  • Early finish time on Friday (13:00).
  • Employee referral bonus.

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