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Customer Service Administrator

4 months ago


Kettering Northamptonshire, United Kingdom Pertemps Full time
Pertemps are working with our Corby based client who are seeking an Aftercare Customer Service Administrator.
 
You will have a professional attitude towards customers and stakeholders and contribute ideas towards the team.
 
General responsibilities include:
  • Being a self-motivated administrator working within our aftercare team.
  • Deliver the highest level of customer service we offer our customers while striving to reach the KPIâs
  • Successfully delivering and advising the product range to the customers within their team structure working with the transport administrator and credit controller responsible for the same area
  • Working with their team leader carrying out tasks set to them to the highest ability
 
Knowledge, experience, and skills:
  • Experience utilising Filemaker and Super-Highway (or other CRM sales focused systems)
  • Desirable minimum 5 yearsâ experience in Customer Service
  • Logical thinking and a team player with the ability to make decisions make independently
  • Attention to detail
  • Excellent customer focused communication skills via telephone, email, and internal messaging software
  • Ability to multi-task, and ability to cope under pressure
  • Ability to work independently and Self-Motivated
  • Excellent interpersonal skills and ability to network and build relationships
  • Logical thinking with an aptitude for problem solving
 
Interested? Please click apply.