Product Support Specialist

4 weeks ago


City, United Kingdom nGenium Full time

Product Support Specialist

Salary: £30k - £40k

Location: Derbyshire

nGenium have partnered with a global leading manufacturer of analytical instruments providing cutting edge technology to the pharmaceutical industry. This client has an exciting opportunity to join their team providing remote support on HPLC, GC and GCMS equipment. This company has a great working culture and friendly atmosphere, you will be joining a great team of like minded individuals combining work ethic with an enjoyable work life.

In this role you will be:

  • supporting internal and external customers with their equipment providing remote support.
  • Troubleshooting and maintaining Chromatography equipment
  • working with a wider team of engineers and technical specialists.

A suitable candidate for this role would need:

  • A good science-based degree
  • Experience as an analytical chemist, service engineer or lab technician with analytical instruments.
  • Experience troubleshooting and maintaining HPLC, GC & GC-MS equipment
  • Good customer service skills
  • Strong communication skills

If this Product Support Specialist opportunity is of interest or for any recruitment within lab technology or scientific instrumentation please contact Nathan Read.


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