Document Production Specialist

7 days ago

City of London, Greater London, United Kingdom HYF Recruitment Full time

Job Title: Document Production Specialist

Job Type: Full-time, Permanent

Location: London, Hybrid (2 days in office, 3 days from home)

Salary: Up to £48,000 per annum

Job Description:

Job Summary:

We are seeking an experienced Document Production Specialist to join our in-house legal document production department on a full-time permanent basis. As a Document Production Specialist, you will be responsible for coordinating work requests, providing intake and assistance with job requests, and performing quality control checks.

Key Responsibilities:

  • Provide intake and assistance with job requests from the Corporate department
  • Answer general questions and provide assistance to Requestors
  • Perform job quality control checks and coordinate proofreading by operators when necessary
  • Collaborate with Document Specialists to troubleshoot job-related issues
  • Consistently deliver high-quality services on time, with a focus on responsiveness, client satisfaction, and effective client communication
  • Liaise closely with Document Production and departmental contacts to filter requests as appropriate
  • Utilize a working knowledge of current Document Production and provide quick turnaround service via email and/or an electronic submission tool
  • Perform technical document trouble-shooting support as required within the centre or directly with centre users
  • Manage and prioritize assigned projects to ensure deadlines and expectations are met
  • Acquire and maintain an in-depth working knowledge of the client's working environment and business needs
  • Effective project communication and responsible for continuing to upgrade work skills by participating in company-offered training and development programs

Requirements:

  • Solid legal document production career history with additional workflow experience
  • Ability to travel into the London office in the City for 2 days per week and work from home the other 3 days

What We Offer:

An impressive perks, benefits, and annual bonus package along with a generous starting salary of up to £48,000 per annum.

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