Service Desk Analyst
1 week ago
Service Desk Analyst - SC Clearance - Onsite in Dumbarton, Glasgow Job Description:Develop and maintain as required the Knowledge Articles to be used by the Authority's 1st line end-user support desk and the CASC.Provide support to the Authority's 1st line desk as required to provide answers to the structured questionsProvide Incident management support to the Contractor's Sub-Contractor (Cherry & White); and Contractor help desks (e.g. Embark and Ethernet Connect) as requiredProvide trouble shooting support as required between the Parties and Sub-ContractorsPlease send your latest CV
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
-
Service Desk Analyst
1 week ago
Glasgow, Glasgow City, United Kingdom Getronics Full time{"title": "Service Desk Analyst", "description": "Job SummaryGetronics is seeking a skilled Service Desk Analyst to join our team in Glasgow. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesAnswer client calls and respond to emails in a timely and...
-
Service Desk Analyst
1 week ago
Glasgow, Glasgow City, United Kingdom Getronics Full time{"title": "Service Desk Analyst", "description": "Job SummaryGetronics is seeking a skilled Service Desk Analyst to join our team in Glasgow. As a Service Desk Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesAnswer client calls and respond to emails in a timely and...
-
Service Desk Analyst
4 days ago
Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time{"h2": "Job Title: 1st Line Support Analyst", "p": "We are seeking a skilled Service Desk Analyst to join our team at Hays Specialist Recruitment Limited. As a Service Desk Analyst, you will be responsible for managing a caseload of incoming tickets from end users and prioritizing workload to escalate to the relevant team or achieve a first time fix where...
-
Service Desk Analyst
4 days ago
Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time{"h2": "Job Title: 1st Line Support Analyst", "p": "We are seeking a skilled Service Desk Analyst to join our team at Hays Specialist Recruitment Limited. As a Service Desk Analyst, you will be responsible for managing a caseload of incoming tickets from end users and prioritizing workload to escalate to the relevant team or achieve a first time fix where...
-
Service Desk Analyst
5 days ago
Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time{"h2": "Job Title: 1st Line Support Analyst", "p": "We are seeking a skilled Service Desk Analyst to join our team at Hays Specialist Recruitment Limited. As a Service Desk Analyst, you will be responsible for managing a caseload of incoming tickets from end users and prioritizing workload to escalate to the relevant team or achieve a first time fix where...
-
Service Desk Analyst
5 days ago
Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time{"h2": "Job Title: 1st Line Support Analyst", "p": "We are seeking a skilled Service Desk Analyst to join our team at Hays Specialist Recruitment Limited. As a Service Desk Analyst, you will be responsible for managing a caseload of incoming tickets from end users and prioritizing workload to escalate to the relevant team or achieve a first time fix where...
-
Service Desk Analyst
3 days ago
Glasgow, Glasgow City, United Kingdom Lorien Full timeJob Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Lorien. As a key member of our support team, you will be responsible for providing exceptional customer service to our Commercial and Corporate clients.Key Responsibilities:Provide timely and effective support to clients across various channels, including...
-
Service Desk Analyst
3 days ago
Glasgow, Glasgow City, United Kingdom Lorien Full timeJob Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Lorien. As a key member of our support team, you will be responsible for providing exceptional customer service to our Commercial and Corporate clients.Key Responsibilities:Provide timely and effective support to clients across various channels, including...
-
Service Desk Analyst
3 days ago
Glasgow, Glasgow City, United Kingdom Getronics Full timeService Desk AnalystGetronics is seeking a skilled Service Desk Analyst to join our team in Glasgow. As a Service Desk Analyst, you will be the first point of contact for clients, providing technical support and resolving issues in a timely and professional manner.Key Responsibilities:Answer client calls and respond to emails in a timely and professional...
-
Service Desk Analyst
3 days ago
Glasgow, Glasgow City, United Kingdom Getronics Full timeService Desk AnalystGetronics is seeking a skilled Service Desk Analyst to join our team in Glasgow. As a Service Desk Analyst, you will be the first point of contact for clients, providing technical support and resolving issues in a timely and professional manner.Key Responsibilities:Answer client calls and respond to emails in a timely and professional...
-
Service Desk Analyst
7 days ago
Glasgow, United Kingdom Alexander Mann Solutions - Public Sector Resourcing Full timeOn behalf of the Cabinet Office we are looking for a Service Desk Analyst (Inside IR35) for a 6 month contract. Based in Glasgow, 1 week full time on site and then 1 week remote working. The Cabinet Office supports the Prime Minister and ensures the effective running of government. The Cabinet Office is also the corporate headquarters for the government,...
-
Service Desk Analyst
1 day ago
glasgow, United Kingdom Experis IT Full timeJob DescriptionService Desk Analyst 6 months Dumbarton - onsite Active SC clearance required Inside ir35 Develop and maintain as required the Knowledge Articles to be used by the Authority's 1st line end-user support desk and the CASC.Provide support to the Authority's 1st line desk as required to provide answers to the structured questionsProvide Incident...
-
Service Desk Analyst
4 days ago
Glasgow, United Kingdom Undisclosed Company Full timeService Desk Analyst 6 months Dumbarton - onsite Active SC clearance required Inside ir35 Develop and maintain as required the Knowledge Articles to be used by the Authority's 1st line end-user support desk and the CASC.Provide support to the Authority's 1st line desk as required to provide answers to the structured questionsProvide Incident management...
-
Service Desk Support Specialist
3 days ago
Glasgow, Glasgow City, United Kingdom Experis IT Full timeJob DescriptionExperis IT is seeking a skilled Service Desk Analyst to join our team.Key Responsibilities:Develop and maintain knowledge articles for the Authority's 1st line end-user support desk and the CASC.Provide support to the Authority's 1st line desk to answer structured questions.Offer incident management support to the Contractor's Sub-Contractor...
-
Service Desk Support Specialist
3 days ago
Glasgow, Glasgow City, United Kingdom Experis IT Full timeJob DescriptionExperis IT is seeking a skilled Service Desk Analyst to join our team.Key Responsibilities:Develop and maintain knowledge articles for the Authority's 1st line end-user support desk and the CASC.Provide support to the Authority's 1st line desk to answer structured questions.Offer incident management support to the Contractor's Sub-Contractor...
-
Service Desk Analyst
3 months ago
Glasgow, United Kingdom M Group Services Limited TA Magdalene Limited Full timeDue to the continued success and expansion of Magdalene we have an exciting opportunity fora Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, GlasgowNote - you will be required to work 2 days on/2 nights on followed by 4 days off.Magdalene is a leading telecom services supplier...
-
Quality Service Desk Coordinator
3 weeks ago
Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full timeJob Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...
-
Service Desk Analyst
4 months ago
Glasgow, United Kingdom Getronics Full timeLocation: Glasgow (Hybrid) Full-time – Permanent Role Getronics is a global ICT integrator with a long history that extends over 135 years, across various locations in the UK, Europe, Asia Pacific and Latin America. Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with...
-
Service Desk Coordinator
3 weeks ago
Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full timeJob Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...
-
Glasgow, Glasgow City, United Kingdom Wheelchair Transport Service, Inc. Full timeJob Title: Quality Service Desk CoordinatorWe are seeking a highly skilled Quality Service Desk Coordinator to join our team at Wheelchair Transport Service, Inc. This is an exciting opportunity to work with a dynamic organization that provides innovative transportation solutions to individuals with mobility needs.Job SummaryThe Quality Service Desk...