Service Desk Analyst

Job Description: Develop and maintain as required the Knowledge Articles to be used by the Authority's 1st line end-user support desk and the CASC.Provide support to the Authority's 1st line desk as required to provide answers to the structured questionsProvide Incident management support to the Contractor's Sub-Contractor (Cherry & White); and Contractor...

Due to the continued success and expansion of Magdalene we have an exciting opportunity fora Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow. This is a Fixed term contract for 6 months, with a potential view to be made permanent.Note - you will be required to work 2 days on/2...

Due to the continued success and expansion of Magdalene we have an exciting opportunity fora Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow. This is a Fixed term contract for 6 months, with a potential view to be made permanent.Note - you will be required to work 2 days on/2...

About BieldBield is one of the largest providers of housing and support services to older people in Scotland. Our corporate strategy aims to meet the housing needs of older people by providing high-quality, responsive, and personalised services. Our vision is for independent living, with our tenants at the heart of an integrated network of preventative...

Under supervision by the System Administrator, the Security Analyst & Service Desk Administrator II is responsible for the implementation and day-to-day management and continual improvement of the information security management system and acts as the second point of contact for users needing IT Services. The role is to blend and operate an effective...

XIST4 IT Recruitment Ltd is looking for a skilled Junior Support Analyst to join their Technical Support Department in Portishead. As a Junior Support Analyst, you will be responsible for managing customer support infrastructure and providing technical support to clients.About the Role:The ideal candidate will have experience in first-line support, service...

Due to the continued success and expansion of Magdalene we have an exciting opportunity fora Service Desk Administrator to be part of our Service Team, working in our 24x7 Service Management Centre in Kirkintilloch, Glasgow. This is a Fixed term contract for 6 months, with a potential view to be made permanent.Note - you will be required to work 2 days on/2...

We are seeking a dedicated and experienced Service Desk Lead to join our existing team based on site in our Head Office in Glasgow! As a Service Desk Lead, you will be the face of the Technology Team. You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional,...

ICT Service Desk Manager Are you an experienced Service Desk Manager looking for a new opportunity? Do you have experience of incident management within a large organisation? Are you passionate about managing a team and supporting with new process design? Who We Are As NHS Scotland's unique provider of a national tele-health and...

Are you an experienced IT professional looking for a new challenge? In Technology Group is currently seeking a highly skilled IT Service Desk Engineer to join their team in Glasgow.Job Summary:This role involves providing technical support to clients via phone, email, and onsite visits. The successful candidate will work closely with colleagues to resolve...

Job OverviewNHS 24 is seeking a highly skilled ICT Service Desk Coordinator to join their team. The successful candidate will be responsible for coordinating and managing various aspects of the Service Management function and relationships with key suppliers.Key ResponsibilitiesProcess incident and service requests initiated by customers using the...

Job Title: Apprentice Service Desk Coordinator **Salary**: £16000 Contract Type: Full time Type of employment: Fixed Term Contract (18 months) Hours: 40 hours per week Location: Mitie, 35 Duchess Road, Rutherglen, Glasgow, Glasgow, Scotland, G73 1AU **Main duties

At {company}, we are seeking a skilled Service Desk Technician to join our IT team. As a Service Desk Technician, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems. This is a great opportunity to work with a dynamic team and make a real difference in the company's success.Key...

About BieldBield is one of Scotland's leading providers of housing and support services for older people. Our corporate strategy, Setting the Pace, outlines our ambitions to deliver high-quality, responsive services that meet the needs of our tenants.The RoleAs a Technology Support Analyst, you will play a key role in our Technology and Information...

Are you an experienced Service Desk Co-ordinator looking for a new opportunity? Do you have experience of supporting customers or colleagues with technical issues within a large organisation? Are you passionate about engaging with others and working as part of a team to achieve shared goals? Who We Are As NHS Scotland's unique provider of...

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our...

Job DescriptionThe role of a Service Desk Analyst involves being the first point of contact for clients to provide information, advice or instructions to assist their enquiries. You will work as part of a team to ensure that client satisfaction is a main priority in all work undertaken.Key ResponsibilitiesAnswering calls from clients within stated time...

**SKIP DESK CONTROLLER** J & M Murdoch are recruiting for a skip desk controller to join our family business in Neilston. Job Description & Responsibilities Excellent telephone manner. Good customer services skills. Good computer skills, training will be given on our bespoke software. Good organisation and multitasking skills Geographical knowledge of...

**Employer description**: Televerde has been a trusted partner for B2B sales, marketing, and customer experience solutions for nearly 30 years. Operating in the US, South America, and Europe, with a European headquarters in Glasgow since 2016, Televerde empowers Fortune 500 firms to drive revenue growth and generate high-quality leads. The company's culture...

About the RoleSonder is a hospitality company that provides unique and welcoming experiences for guests. As a Front Desk Hospitality Agent, you will be the face of Sonder, interacting with guests, resolving issues, and ensuring their stay is enjoyable. This role requires excellent communication and problem-solving skills, the ability to work independently,...