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Service Desk Analyst
2 months ago
{"h2": "Job Title: 1st Line Support Analyst", "p": "We are seeking a skilled Service Desk Analyst to join our team at Hays Specialist Recruitment Limited. As a Service Desk Analyst, you will be responsible for managing a caseload of incoming tickets from end users and prioritizing workload to escalate to the relevant team or achieve a first time fix where possible.", "ul": [{"li": "Active Directory experience"}, {"li": "Previous experience in a busy Helpdesk Environment"}, {"li": "Previous experience supporting MS Suite technologies such as Azure"}, {"li": "Experience of ticket management system such as Hubspot etc"}, {"li": "Experience of JIRA, Confluence and other related technologies would be advantageous."}], "h3": "What you\u2019ll get in return", "ul": [{"li": "Day Rate \u00a3125 - \u00a3150 (inside IR35)"}, {"li": "Hybrid working in a central office in Glasgow (2-3 days per week on site)"}, {"li": "3 month initial contract with possibility for extension"}, {"li": "Public sector experience"}], "p": "If you are interested in this role, please click \u2018apply now\u2019 to forward an up-to-date copy of your CV, or contact us for a confidential discussion on your career.", "p": "Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T\u0026C\u2019s, Privacy Policy and Disclaimers which can be found"}
