We have other current jobs related to this field that you can find below

  • Service Management Delivery Coordinator

    2 months ago

    Erskine, United Kingdom DXC Technology Full time

    At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently...

  • Senior Associate Service Delivery Coordinator

    3 months ago

    Erskine, United Kingdom DXC Technology Full time

    The Service Centre Functional Lead (SCFL) has accountability for the Service Centre delivery into the Client Account. The Service Centre Functional Lead consumes services from within the Service Centre from the various capabilities and therefore does not hold people management responsibilities. They are however responsibly for communicating the goals,...

  • Supply Chain Coordinator

    2 weeks ago

    Erskine, Renfrewshire, United Kingdom Parker Shaw Full time

    Position OverviewParker Shaw is seeking a dedicated Supply Chain Coordinator to collaborate with clients and logistics partners to ensure that shipments are efficiently collected, properly packaged, and delivered punctually to their final destinations. The role emphasizes exceptional customer service and effective logistical strategies.Key...

  • Change Manager

    2 months ago

    Erskine, United Kingdom DXC Technology Full time

    Job Description: Essential Job Functions: • Assist in monitoring service quality and adherence to SLAs and KPIs. • Provide support to the service management team in day-to-day operations and coordination of client requests. • Engage with clients to gather feedback, address basic concerns, and provide updates on service issues. • Collaborate...

  • Delivery Driver

    3 months ago

    Erskine, United Kingdom Domino's Full time

    **Do you love driving?** Domino’s **Erskine** are looking for Delivery Drivers to join our amazing team and deliver our delicious pizza in the local area! You must have your own car and be passionate about customer service! You will be required to have a smart phone that you use for work and download and use the Domino’s Delivery App called...

  • Supply Chain Coordinator

    7 days ago

    Erskine, United Kingdom CBSbutler Holdings Limited trading as CBSbutler Full time

    Position: Supply Chain CoordinatorLocation: Full-time onsiteCompensation: £12.43 per hourContract Duration: 12-month contractThis role is an integral part of the Asset Management division, responsible for the lifecycle management of equipment. The team is dedicated to enhancing the value of off-lease assets, facilitating the transition of new equipment by...

  • Domino's Delivery Driver

    3 months ago

    Erskine, United Kingdom Domino's Pizza Full time

    Do you love driving? Domino’s Erskine are looking for Delivery Drivers to join our amazing team and deliver our delicious pizza in the local area! You will be required to have a smart phone that you use for work and download and use the Domino’s Delivery App called _‘Delivery Experience’ _whilst working. You must have your own car and be...

  • Delivery Driver

    5 months ago

    Erskine, United Kingdom Rowlands Pharmacy Full time

    Rowlands Pharmacy are currently looking for a Delivery Driver across our Inverclyde branches. Your overall responsibility will be to arrange and carry out the collection and delivery of prescriptions. The role will involve establishing and developing long term relationships with customers ensuring to always deliver courteous and effective customer service....

  • Administrations and Communications Coordinator

    3 months ago

    Erskine, United Kingdom LittleInch Ltd Full time

    We are looking for a part time experienced Administrations and Communications Coordinator to facilitate our Rashielee care home by providing administrative support to management. Confident with Microsoft packages and be able to demonstrate maturity and experience within the care home sector. Previous experience is essential. You will be expected to meet...

  • Warehouse Stock Assistant

    3 months ago

    Erskine, United Kingdom EDC Scotland Ltd Full time

    **Working under the direction of the Stores Manager your routine duties will vary, but you will be expected to**: - Accept deliveries and check over goods. - Book goods in and out. - Preparing goods for shipment. - Advising engineers/sales/service coordination when goods are received. - Stock - planning and organising stock, sorting racking and labelling. -...

  • Postperson with Driving

    2 months ago

    Erskine, United Kingdom Royal Mail Full time

    ​Delivery Postie with Driving Job reference: 311089 Location: Erskine Delivery Office, PA8 6HA Job type: Permanent contract  Hours: 30:00 hours per week, working 5 days across Monday - Sunday, working between 08:00 and 15:30 Please note Sunday working is required at Paisley Delivery Office. There has never been a more exciting time to join us!...

  • Postperson with Driving

    4 days ago

    Erskine, United Kingdom Royal Mail Full time

    ​Delivery Postie with Driving Job reference: 317335 Location: Erskine Delivery Office, PA8 6HA Job type: Permanent contract  Hours: 30:00 hours per week, working 5 days across Monday - Sunday, working between 09:30 and 15:30 Please note Sunday working is required at Paisley Delivery Office (PA3 1TN) There has never been a more exciting time to...

  • Change Manager

    2 months ago

    Erskine, United Kingdom GBA5 EntServ UK Limited Full time

    Summary: The Change and Release Management is a major contributor to the Service Management mission by ensuring standard Change Management and Release Management processes are used across accounts, providing consistent quality of Change implementation and Release deployment, while meeting scheduled dates and SLAs with no business disruption due to...

  • Change Manager

    3 weeks ago

    Erskine, United Kingdom DXC Technology Full time

    Job Description Change Manager Location Erskine : Job Description: Summary: The Change and Release Management is a major contributor to the Service Management mission by ensuring standard Change Management and Release Management processes are used across accounts, providing consistent quality of Change implementation and Release deployment, while meeting...

  • Change Manager

    4 weeks ago

    Erskine, United Kingdom DXC Technology Full time

    Summary: This role is onsite in Erskine (Scotland)The Change and Release Management is a major contributor to the Service Management mission by ensuring standard Change Management and Release Management processes are used across accounts, providing consistent quality of Change implementation and Release deployment, while meeting scheduled dates and SLAs with...

  • Change Manager

    2 months ago

    Erskine, United Kingdom DXC Technology Full time

    Job Description:Summary: The Change and Release Management is a major contributor to the Service Management mission by ensuring standard Change Management and Release Management processes are used across accounts, providing consistent quality of Change implementation and Release deployment, while meeting scheduled dates and SLAs with no business disruption...

  • Wintel Tc

    3 months ago

    Erskine, United Kingdom Parker Shaw Full time

    **Job description**: **Duration** : 3 months **Clearance**: DV-Clearance This role is suitable for an engineer with broad experience of Wintel server technologies and services, and virtualization technologies including VMWare. The primary purpose of the Wintel Engineer (WSUS experience helpful) - Provide 2nd & 3rd line support and to work within the...

  • Technology and Asset Renewal Specialist

    2 months ago

    Erskine, United Kingdom Parker Shaw Full time

    **Job description**: **Pay rate** : £12.30, Inside IR35 **Duration** : 1 year Due to the growing success of our client’s Asset Upcycling Services, we are looking for a motivated & talented individual to the team as a Technology and Asset Renewal Engineer. You will help to continue to offer the highest levels of Service Delivery & Customer Satisfaction...

  • Operations Manager

    2 months ago

    Erskine, United Kingdom Wm Morrison Supermarkets Full time

    We Make Morrisons… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own...

  • Customer Service Assistant

    3 months ago

    Erskine, United Kingdom MC Scotland Enterprises Ltd Full time

    **We are looking for Someone who can work 3 days out of 7. Hours of work are 8hrs. Shifts are 0700 till 1500 Earlyshift and 1500 till 2300 backshift.** Our Service Champions make sure that our service station is always a welcoming place for customers and help to keep customers safe. They keep the station clean, with everything working well. Above...

Service Management Delivery Coordinator

2 months ago

Erskine, United Kingdom DXC Technology Full time

Job Description:

The Change and Release Management is a major contributor to the Service Management mission by ensuring standard Change Management and Release Management processes are used across accounts, providing consistent quality of Change implementation and Release deployment, while meeting scheduled dates and SLAs with no business disruption due to Change implementation or Release deployment.

Job Responsibilities:

Individuals performing this role are accountable for managing releases through the lifecycle in compliance with the process. The Service Management organization is the primary organization that fulfills this role. The individual performing this role may also be performing the role of Approval Authority and is responsible for all decisions regarding the compliance of a request to the release management process.

Suitable candidates for this role must be able to achieve SC clearance and be able to commute to our Erskine site.

Daily Activities:

  • Accountable for analyzing request records to determine trends or apparent issues that occurred. Based on the analysis identify process improvement opportunities (continual service improvement).
  • Governance for request through the release management lifecycle, including process compliance and assisting in the mitigation of conflicts or escalations associated with request.
  • Review and approves release plans for the components they manage.
  • Fulfills the Approval Authority Facilitator role, when required.
  • Responsible for maintaining and communicating the release schedule.
  • Responsible for participating in any change post implementation reviews associated with the release, when required.
  • Reviews and closes completed releases or recommends the appropriate closure codes, when required.
  • Ensure release plans and any associated release documentation are complete
  • Obtain formal acceptance of release testing
  • Liaise with Change Management to obtain approval for planned scope, plus deployment plans with their associated roll out schedules
  • Represents Release Management activities in the Change Advisory Board
  • Account Release Policy review and maintenance
  • Produce, distribute and utilize reports
  • Conforms with global process, procedures, policies and best practices

Education (degree) and professional experience required:

  • University Degree
  • Relevant industry experience is considered an advantage
  • Demonstrated operational outsourcing and service management experience, ability to provide high quality solutions in a short timeframe

Technical Skills:

  • ITIL expertise: ITIL 4 certification is considered an advantage
  • Process Tool(s): understanding or knowledge of tools  supporting the process, e.g. ServiceNow, Service Manager
  • Process & Quality Management: the act of planning and monitoring the performance of a process
  • Continuous Improvement: understand the methodology to continuously improve the processes by eliminating defects or identifying enhancements
  • Data Analysis: transforming data to extracting information and draw conclusions
  • Problem Resolution: ability to resolve escalation issues or problems
  • Risk Management: identification and management or mitigation of risks
  • General Project Management
  • Business Analysis
  • General Financial Management
  • English Spoken and Written Skills: ability to communicate and make himself/herself understood verbally and in writing
  • Business and Organizational knowledge
  • Service Portfolio Knowledge
  • MS Office

Soft Skills:

  • Communication: ability to effectively communicate thoughts and messages to others in various mediums (presentations, emails, etc.)
  • Structure thinking: ability to work in a structured way
  • Customer Focus: ability to put the customers’ needs first
  • Diplomacy: ability to manage teams or people with tact
  • Diversity: ability to understand and integrate diverse opinions

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.