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Supply Chain Coordinator
2 months ago
Location: Full-time onsite
Compensation: £12.43 per hour
Contract Duration: 12-month contract
This role is an integral part of the Asset Management division, responsible for the lifecycle management of equipment. The team is dedicated to enhancing the value of off-lease assets, facilitating the transition of new equipment by managing the removal of existing assets, and generating additional shareholder value through various services, including the remarketing of certified pre-owned products and Trade-In initiatives.
Key Responsibilities:
- Order Management: Coordinate and monitor shipments from the point of origin to the final destination. Ensure the system is updated with accurate shipment information.
- Issue Resolution: Collaborate with carriers and clients to address and resolve any shipment-related issues.
- Freight Claims: Manage freight claims effectively.
- Cost Management: Verify final shipment costs provided by carriers for accuracy.
- Invoice Management: Ensure timely invoicing for customers.
- Customs Documentation: Process asset checks from vendors, upload them into the system, and file them appropriately.
- Report Management: Update and maintain various reports for management meetings and daily reviews.
- Returns Logistics Knowledge: Engage with the team to enhance understanding of the returns logistics process.
Required Skills and Experience:
- Proven customer service skills, preferably with a background in logistics or transportation.
- Proficient in Microsoft Office and Outlook.
- Strong communication skills, particularly over the phone.
- Excellent problem-solving capabilities.
- A collaborative team player.