Event & Experience Producer

1 month ago


Chippenham Wiltshire, United Kingdom Kin House Full time €30,000 - €35,000

The successful candidate will have experience in hospitality specialising in sales, planning and event management. The Sales & Event Producer must be able to multi-task and use initiative to ensure Kin House is proactively delivering an exceptional experience for all guests from initial enquiry through to the event day itself.
The role will involve working with clients from initial enquiry, planning towards their event and ensuring a smooth delivery on the day. We’re looking for an energetic team player to help build our reputation as the first private hire hotel in the UK, with a passion for little details and what makes a hotel stay special.

Defining actionable ways to deliver a memorable guest experience throughout the client journey from first enquiry, to viewing, through planning and on the event itself.
• Creating detailed and concise event documents for all departments to work to, to ensure the highest level of event execution is delivered.
• Responsible for all event final details from hotel allocations, invoicing, table plans, and event reporting to provide a seamless service throughout.
• Managing feedback and event reports to allow for consistent and continued improvement.
• Working to sales and upsell targets including weekly sales reporting and ensuring the highest conversation rates from these.
• Being the first point of contact for customers on site, including phone and emails.
• Working to event and office procedures.

Proficient in MS Office

Holiday allowance of 20 days (plus bank holidays)
• 45 hours over 5 days inclusive of weekends and weekends



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