Sales Operations Assistant

2 weeks ago


Chippenham, United Kingdom Dearborn Estates Full time

**About the role**:
The role will work closely with the Senior Leadership Team, to elevate our clients’ customer journey and experience throughout the booking, planning and execution of their event. You will work closely with the venue teams, Group Operations Manager and Group General Manager to deliver targets & KPIs with exceptional customer experience.

With venues spanning the Cotswolds, Wiltshire and the Southeast, the role will require travel to all properties along with occasional visits to our London office when required. We are looking for a self-starter with initiative and passion for weddings & events, as well as experience in the luxury hospitality industry.

**The role will involve**:
Monitoring all elements of the customer journey and experience for our clients across all sites, including but not limited to:

- Daily support for teams to maximise effective client communication and efficient inbox management.
- Helping to develop and implement all customer facing communications for any new product launches, special rate availability and venue development plans. At all times keeping the brand voice at the forefront and approaching with the greatest level of care towards our clients to ensure they are supported and feel confident through any change.
- Pro-actively helping venues manage marketing areas which will include updating venue search portals, journals, newsletters, and Google Ad words.
- Working with the social media manger to ensure we have the appropriate and relevant content from all properties.
- Understanding the brand ethos and working alongside the team to ensure we are always communicating to the highest standards.
- Working closely with the GOM to ensure venues are presenting as required and collaborating to implement improvements and check processes are being followed from initial enquiry to execution of events.
- Ensuring the Dearborn SLT has oversight on all internal events (tastings/client events etc) and ensuring that they are planned to always maximise the benefit to the business.
- Assisting the GOM & Group General Managers with team training and development to ensure they are aligned to maximise customer experience, business CAPEX and revenue generation.
- Ensuring consistent communication with Dearborn leadership and identifying patterns in need of improvement.
- Ensuring GGM and GMs are aware of competitors and keep up to date market analysis documents to present back to the SLT for each site.

**Requirements**:

- 3 + years event experience
- Background and a passion for luxury hospitality
- Driving licence
- Ability to work between our venues with occasional travel to London

**Job Types**: Full-time, Permanent

**Salary**: £32,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Sales: 3 years (preferred)
- Events management: 3 years (preferred)

Work Location: On the road



  • Chippenham, Wiltshire, United Kingdom Trapeze Group Limited Full time

    Job Summary:The sales operations role at Modaxo is an exciting opportunity to support the business development team in achieving their goals and driving revenue growth for the company. By joining our team, you will have the opportunity to work with some of the brightest minds in the industry and contribute to the development of new technologies and...


  • Chippenham, United Kingdom Grape Tree Full time

    CHIPPENHAM **RETAIL SALES ASSISTANT - 12 HOURS PER WEEK** Established in 2012 Grape Tree currently has 142 stores in the UK We are looking to recruit confident and enthusiastic Retail Sales Assistant at our **CHIPPENHAM** store. You will be reporting to the Store Manager and typically your duties will include: **ROLE**: You will provide fast, efficient,...

  • Sales Assistant

    3 weeks ago


    Chippenham, United Kingdom Wiltshire Timber Supplies Ltd Full time

    Position: Counter/Shop Sales Assistant Location: Chippenham We are seeking a dynamic and customer-focused individual to join our team as a Counter/Shop Sales Assistant in the building merchants industry. **Responsibilities**: Assist customers at the counter with product enquiries and purchases. Maintain a tidy and organised shop floor. Process...

  • Sales Assistant

    4 weeks ago


    Chippenham, United Kingdom Fonerevive Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Part-Time Mobile Phone Store Staff. The position involves a variety of tasks, including sales, phone repairs, and providing exceptional customer service. This is an excellent opportunity for individuals who are tech-savvy, enjoy working with the latest mobile devices, and have a...

  • Sales Assistant

    4 weeks ago


    Chippenham, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - [Insert Location]** Contract Type: [Permanent/Temporary/Fixed Term] Working hours: [ Full detail of working hours] As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud...

  • Sales Assistant

    1 week ago


    Chippenham, United Kingdom Williams & White Removals Full time

    Job Overview: Williams & White are seeking a Sales Assistant to join our team in Chippenham, Wiltshire. We are a very busy removals, shipping and storage company that work on large properties covering the entire stretch of the UK and Europe We are look for someone to help with the general sales admin of the company, but not restricted to. A number of...

  • Sales Assistant

    3 weeks ago


    Chippenham, United Kingdom Esso Rontec Bath Road Full time

    **Customer Service Assistant**: We are looking for an exceptional customer focused Customer Service Assistant for various hours working on a rota basis over a 7-day week. In exchange, we will provide you with all the training you need, a competitive salary above minimum national wage, and the opportunity to be part of something special. **Customer Team...

  • Sales Assistant

    4 weeks ago


    Chippenham, United Kingdom Esso Rontec Bath Road Full time

    **Customer Service Assistant**: We are looking for an exceptional customer focused Customer Service Assistant for various hours working on a rota basis over a 7-day week. In exchange, we will provide you with all the training you need, a competitive salary above minimum national wage, and the opportunity to be part of something special. **Customer Team...

  • Sales Assistant

    4 weeks ago


    Chippenham, United Kingdom CeX Ltd Full time

    **Sales Assistants with a passion for games, Movies, gadgets and computers** **Location**:Chippenham **About Us** - We are a rapidly expanding company currently operating over 600 Stores spanning the UK, Ireland, Spain, Australia, Mexico, Netherlands, Poland and India. - We trade digital stock with the customer on the high street, providing a unique 2-way...


  • Chippenham, United Kingdom Julian Charles Full time

    Julian Charles are a homeware brand that sells beautifully made soft furnishings, including quality bedding, ready-made curtains, luxury duvets and home accessories. The business is a multi-channel retailer with over 120 stores and concessions across the U.K and an online website that is going from strength to strength. We are looking for an enthusiastic...

  • Plant Sales assistant

    2 weeks ago


    Chippenham, United Kingdom Whitehall Garden Centre Full time

    Whitehall Garden Centre is a family run and award winning business. An exciting opportunity has arisen to be part of an inspirational team as a Weekend Plant Sales Assistant at our Lacock Garden Centre.The ideal candidate will ideally have a passion for customer service, with the ability to thrive in a fast-paced environment. Excellent communication skills...


  • Chippenham, Wiltshire, United Kingdom Jollyes Petfood Superstores Full time

    Job titleRetail Sales Assistant - Chippenham Job referenceVAC1988 Date posted10/06/2024 Application closing date05/07/2024 LocationChippenham Salary£ - £ per hour Package20% Staff Discount.Employee Reward Scheme.Employee Assistance Programme.Additional holiday awards for long service.Pension Scheme.Staff Uniform. Free car parking. Contractual hours20...


  • Chippenham, Wiltshire, United Kingdom Julian Charles Full time

    Julian Charles are a homeware brand that sells beautifully made soft furnishings, including quality bedding, ready-made curtains, luxury duvets and home accessories. The business is a multi-channel retailer with over 120 stores and concessions across the U.K and an online website that is going from strength to strength.We are looking for an enthusiastic...


  • Chippenham, United Kingdom Cotton Traders Ltd Full time

    As a multi-channel retailer and now in our third decade on the high street, we are seeking Retail Sales Assistants to join our team in our store in Moto Services (M4), Chippenham, SN14 6LB. **Who are Cotton Traders?** CT for short, we are a clothing retailer and established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith....


  • Chippenham, Wiltshire, United Kingdom V12 Footwear Full time

    About the Business:At V12 we design and make safety footwear for demanding working environments.Our footwear is designed with four simple but important principles in mind: comfort, health, safety and durability.Established in 1998, we supply safety footwear to high profile industry leaders such as BP, Rolls Royce, Honda and Sky. We operate globally via a...

  • Customer Assistant

    1 week ago


    Chippenham, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Operations - Chippenham Working Pattern: Week 1 Fri: 14:00 - 22:00 Sat: 14:00 - 22:00 Week 2 Fri: 14:00 - 22:00 Sat: 14:00 - 22:00 **Key Capabilities** **Customer Assistant - Operations - Chippenham** **Working Pattern**: Week 1 Fri: 14:00 - 22:00 Sat: 14:00 - 22:00 Week 2 Fri: 14:00 - 22:00 Sat: 14:00...


  • Chippenham, United Kingdom Campack Ltd Full time

    Sales office administrator. **First point of contact for customers who may need assistance with orders, requests or complaints and to play a key role in supporting the sales executive, providing an important link between the sales person and the customer.** - Monitor ongoing orders and customer accounts - Raise quotations, organise samples and chase sales...


  • Chippenham, United Kingdom Majestic Full time

    Fancy joining the UK’s number one Wine Specialist? Majestic Wine Chippenham are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! Who are we? Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the...


  • Chippenham, United Kingdom Bridge Contract Solutions Full time

    **TELESALES AND SALES SUPPORT - FULL TIME** Bridge Contract Interiors is a nationwide business supplying and installing soft furnishings, including curtains and blinds, to a wide range of commercial residences, from Hospitals to Hotels. Our vision is to be the recognised number one in the UK for providing contract curtains. We are a family business with all...


  • Chippenham, United Kingdom Jollyes Petfood Superstores Full time

    Following excellent and exciting recent growth, Jollyes is looking for a talented individual to be a Sales Assistant in our Chippenham store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2021 by the Pet Industry Federation. **Benefits**: - £7.95 - £10.42 per hour - 20% staff discount scheme - Employee reward...