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TikTok Shop Education Program Manager
4 months ago
TikTok is the leading destination for short-form mobile video. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Our platform is built to help imaginations thrive. That's how we drive impact - for ourselves, our company, and the communities we serve.
Conceptualise, create and execute TikTok Shop LIVE Webinars/Training (approx. 2-3 hours LIVE per day) to improve sellers' knowledge of the TikTok Shop business.
Develop cohesive and effective content plan to drive engagement and business goals, including seller-facing scripts, visual aids, and presentation material.
Coordinate/project manage among various dependencies, collaborating with sellers and multiple internal teams (e.g. Account manager, Studio, PR, Marketing etc.) Dedication to self-teaching and navigating internal resources to be able to understand seller experience and TikTok Shop features/tools.
Organise regular LIVE reviews, analyse post-LIVE data, collect seller feedback, test different webinar features, pull out insights, and optimise webinar plans and strategies accordingly.
Responsible for other ad-hoc tasks assigned.
Good communication and project management skills, can manage different key stakeholders and move projects forward.
Be able to develop analysis framework and analyse LIVE performance independently.
Be able to develop analysis framework and analyse LIVE performance independently.
Must be fast-paced, agile and resilient in their work, able to plan ahead, adhere to shifting deadlines and business needs.
Robust and detailed knowledge of various topics about TikTok LIVE and TikTok Shop is preferred.
BSc degree in Marketing or relevant field is a plus
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
