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Payments Compliance Administrator

2 months ago


StokeonTrent Staffordshire, United Kingdom bet365 Full time

Who we are looking for

A Payments Compliance Administrator, who will provide administration support to the payments and banking team.

Working closely with the Payments and Banking Compliance Manager, internal departments, external payment providers and banks, you will support the activities required to on-board new payment service providers and banks, ensuring accuracy and reliability of information within our internal systems. You will deliver accurate compliance and Know Your Customer (KYC) responses, to our banking and payment service providers.

In this busy and fast paced role, you will cover a wide range of administration tasks from start to finish, ensuring they are completed compliantly and in line with Business requirements. The role will involve gathering, recording, collating and updating information to respond to bank and payment service provider compliance and KYC requests. Whilst also be responsible for ensuring information provided is up to date, accurate, shared and stored securely.

Based at our office in Stoke-on-Trent, this is a full time position typically working Monday to Friday, 09:00hrs to 17:30hrs.

Preferred Skills, Qualifications and Experience

  • Experience in managing a diverse workload, whilst working accurately in a fast-paced office environment.
  • Strong administrative and organisational skills.
  • Ability to prioritise and multi-task in response to numerous and often changing work demands.
  • Skilled in the use of Microsoft Office tools including Outlook, Word, Excel and Teams.
  • Excellent attention to detail.
  • Strong written and verbal communication skills.
  • Ability to build and maintain good working relationships with internal and external stakeholders.
  • Self-motivation with an appetite to learn about the wider work of the payments and banking team.
  • Proven experience in handling confidential information, with a track record of ensuring information remains strictly confidential and is securely recorded, filed and shared.
  • If successful you will be required to provide proof of eligibility to work in the UK from your first day of employment.

Main Responsibilities

  • Maintaining accurate departmental information and documentation.
  • Monitoring all meeting minutes with strategic banks and Payment Service Providers (PSP’s).
  • Ensuring subsequent action logs are accurately maintained and actions are progressed with the respective owner.
  • Providing administration support with the Request for Proposal (RFP) process for key strategic projects.
  • Providing administration support for the appraisal of existing suppliers, such as supplier performance assessments, whilst also supporting in the delivery of new and ongoing payments and banking projects.
  • Completing periodic compliance review requests, account applications, minute taking, filing, updating and reviewing action logs and project plans.

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