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Contact Centre Advisor

2 months ago

York North Yorkshire, United Kingdom HAYS Full time

Contact Centre Advisor - York Hays Business Support is currently working with a friendly business based in York. This organisation is currently recruiting multiple people to join their growing claims department. Full-time and part-time vacancies are available. Part-time is a minimum of 22.Within your role, you will assist with customer queries relating to healthcare claims, payments and other services. You will take inbound calls and respond to emails and web chat, ensuring that customers have an excellent customer experience. You will be provided with 6 weeks of training which you must be available for with no holiday booked during this time. Even for the part-time roles, you must be available for full-time hours for the first 6 weeks. This organisation offers a range of excellent benefits, including up to 35 days' holiday, free parking, health membership. You will have access to hybrid work once you pass probation. Contact Centre experience/office based customer service experience desirable Excellent telephone manner and an ability to adapt to different situations Enthusiastic, passionate and positive Self-motivated and resilient Desire to help others If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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