See more Collapse

Customer Care Manager

3 months ago

Chelsea Greater London, United Kingdom tdm recruitment Full time €55,000

Customer Care Manager £55,000
We are working with a leading developer investing in great design and architecture, focussing on customer care, sustainability, energy efficiency, technology and the use of modern methods of construction.

They are looking for an experienced Customer Care Manager, with a minimum of 2 years’ experience working a developer with excellent people skills and technical knowledge to co-ordinate, manage and progress their new residents through Home Demo, Handover, Move-in and warranty period.

You will have a New Homes Customer Service background, with excellent customer service skills, and want to join the business at time of growth. In this role, you will use your communication and customer service skills, your vast experience in resolving defects and a willingness to ensure new residents’ satisfaction is at the centre of everything you do.

Reporting to the Customer Service Director, you will cover West and South West London schemes.

Organise Home Demonstrations with customers after legal completion
Liaise with the Construction, Technical, Commercial and Sales departments to ensure Customer Care issues are handled efficiently
Have full responsibility for all customer complaints and reach resolution within set timescales
Managing the sub contractors on site

Previous experience as a Customer Service Manager in the housebuilding, having worked for a housebuilder, developer or housing association in a Customer Care role for a minimum 2 years
Excellent interpersonal skills and customer service with strong communication skills
Full and valid UK driving licence
n.b. applicants with out new homes customer care experience will be discounted.

We have other current jobs related to this field that you can find below

  • Care Manager

    4 weeks ago

    Chelsea, Greater London, United Kingdom Draycott Nursing & Care Full time

    At Draycott we care about care!  Why be a Care Coordinator with Draycott Nursing & Care? Established over 20 years ago, we are a leader in the Domiciliary care market. Building excellent lasting relationships with our clients and local support units such as GPs, Pharmacies and other health care professionals. these may vary from physical and practical...

  • Care Assistant

    2 months ago

    Chelsea, United Kingdom Helping Hands Home Care Full time

    Location: Kensington & Chelsea **Care Assistant** At Helping Hands, we’ve been providing home care for over 30 years, so we know what it takes to deliver exceptional care. But we also take care of our own - those who go above and beyond every single day for our customers. Our care assistants have a varied role that ranges from providing companionship...

  • Customer Care Manager

    3 months ago

    Central London, United Kingdom Bluebird Care Full time

    Job description Customer Care Manager - Westminster, NW1 6RA We are recruiting a full-time Customer Care Manager to join the Bluebird Care Westminster, Kensington & Chelsea team who will help deliver the gold standard of care to our discerning customers across our area. Working in an award-winning care service that helps support people live...

  • Care Coordinator

    4 weeks ago

    Chelsea, United Kingdom Forest Care Selection Full time

    REF 28453 – CARE COORDINATOR – CHELSEA AREA – INNOVATIVE COMPLEX HOMECARE PROVIDER – OUTSTANDING RATED - £34,000 + BONUS + BENEFITS Forest Care Selection are currently working with a unique and well established homecare provider. This Outstanding rated provider are seeking a Care Coordinator to work with their Clinical Nurse Manager in the...

  • Care Coordinator

    4 weeks ago

    Chelsea, United Kingdom Forest Care Selection Full time

    REF 28453 – CARE COORDINATOR – CHELSEA AREA – INNOVATIVE COMPLEX HOMECARE PROVIDER – OUTSTANDING RATED - £34,000 + BONUS + BENEFITSForest Care Selection are currently working with a unique and well established homecare provider.This Outstanding rated provider are seeking a Care Coordinator to work with their Clinical Nurse Manager in the delivery of...

  • Field Care Supervisor

    2 months ago

    Chelsea, United Kingdom Helping Hands Home Care Full time

    Location: Kensington & Chelsea **The Role**: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer...

  • Care Coordinator

    4 weeks ago

    Chelsea, Greater London, United Kingdom Draycott Nursing & Care Full time

    At Draycott we care about care!  Why be a Care Coordinator with Draycott Nursing & Care? Established over 20 years ago, we are a leader in the Domiciliary care market. Building excellent lasting relationships with our clients and local support units such as GPs, Pharmacies and other health care professionals. We like to match our carers’ schedules to...

  • Care Coordinator

    4 weeks ago

    Chelsea, United Kingdom Draycott Nursing & Care Full time

    At Draycott we care about care! Why be a Care Coordinator with Draycott Nursing & Care?Established over 20 years ago, we are a leader in the Domiciliary care market. Building excellent lasting relationships with our clients and local support units such as GPs, Pharmacies and other health care professionals. We like to match our carers’ schedules to our...

  • Care Coordinator

    4 weeks ago

    Chelsea, United Kingdom Draycott Nursing & Care Full time

    At Draycott we care about care! Why be a Care Coordinator with Draycott Nursing & Care?Established over 20 years ago, we are a leader in the Domiciliary care market. Building excellent lasting relationships with our clients and local support units such as GPs, Pharmacies and other health care professionals. We like to match our carers’ schedules to our...

  • Care Assistant

    2 months ago

    Chelsea, United Kingdom Quality Care Services Full time

    **Reference**: MIHKEN&CH1 **Location**: Kensington & Chelsea **Salary**: £12.14 - 12.64 per Hour **Job type**: Permanent **MiHomecare**: **Kensington & Chelsea**: **Care Assistant** **London - North Kensington, Notting Hill, Holland Park (Kensington & Chelsea W10 and W11 areas)** **£12.14 - £12.64 per hour (time spent with clients)** **Flexible...

  • Customer Sales Administrator

    3 weeks ago

    Bromley, Greater London, United Kingdom Customer Labs Full time

    ```html Adecco is delighted to be recruiting on behalf of our client, a well-established local employer and a leader in their industry. We are currently seeking an experienced customer service candidate who possesses a passion for engaging with customers and consistently exceeding expectations to deliver an outstanding customer experience. The location of...

  • Customer Care Manager

    2 hours ago

    Brentford, Greater London, United Kingdom James & Partners Full time €42,000

    An exceptional and unique opportunity is available to join a leading independent property company in West London, Brentford, as a Customer Care Manager. This role involves managing new build reserved plots from reservation through to completion. • Hours: Monday-Friday, 9am-5:30pm • Benefits: 28 days holiday including bank holidays, strong estate agency...

  • Customer Care and Performance Officer

    3 weeks ago

    Stratford, Greater London, United Kingdom Service Care Solutions Full time

    Temporary Full Time - Hybrid This is a full-time, temporary role with an initial contract of 3 months with possibility for extension. This role involves a mix of office and patch based working, and working remotely. Familiarity with legal framework around homeownership Familiarity with service charges and ability to explain to customers Full UK...

  • Private Care Coordinator

    2 months ago

    Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    This is an exciting opportunity to join our growing and successful Private Care Division within Europe's largest cancer centre and to provide the highest standards of support to our patients. This position provides a vital role in ensuring the financial pathway for private patients is effectively managed, from patient registration in guaranteeing funding for...

  • Maintenance

    2 months ago

    Chelsea, United Kingdom Care UK Full time

    **Maintenance position - 37.5h per week**: **Ellesmere House Care Home, Chelsea**: **£12 per hour**: As the Maintenance Person, your role will be to ensure the premises and grounds are maintained to a high standard and provide the residents with a safe, comfortable and pleasant environment in which to live. Key Responsibilities At the commencement of each...

  • Customer Care Lead

    3 weeks ago

    Greater London, United Kingdom Adult Socialcare Marketplace Ltd. Full time

    Company DescriptionAdult Socialcare Marketplace Ltd. is a pioneering company in the care sector in the UK. We are launching a new marketplace model to provide easy access to all forms of care services (ongoing care, introductory care and self employed care) across the UK. We promote compassion and trust to achieve the best outcomes for the most vulnerable in...

  • Customer Care Lead

    3 weeks ago

    Greater London, United Kingdom Adult Socialcare Marketplace Ltd. Full time

    Company DescriptionAdult Socialcare Marketplace Ltd. is a pioneering company in the care sector in the UK. We are launching a new marketplace model to provide easy access to all forms of care services (ongoing care, introductory care and self employed care) across the UK. We promote compassion and trust to achieve the best outcomes for the most vulnerable in...

  • Customer Care Lead

    3 weeks ago

    Greater London, United Kingdom Adult Socialcare Marketplace Ltd. Full time

    Company DescriptionAdult Socialcare Marketplace Ltd. is a pioneering company in the care sector in the UK. We are launching a new marketplace model to provide easy access to all forms of care services (ongoing care, introductory care and self employed care) across the UK. We promote compassion and trust to achieve the best outcomes for the most vulnerable in...

  • Private Care Coordinator

    2 months ago

    Chelsea, United Kingdom The Royal Marsden NHS Foundation Trust Full time

    They will be customer-focussed, energetic, resilient, able to demonstrate initiative as well as prioritise a busy workload, and have a good understanding of the Private Care offer within the Royal Marsden NHS Foundation Trust structure. The post holder will be required to work as part of the Private Care Accounts Team delivering the highest level of...

  • Care Manager

    3 days ago

    London, United Kingdom Bluebird Care Kensington Full time

    We are recruiting a full-time Care Manager to join the Bluebird Care Westminster, Kensington & Chelsea team who will help deliver the gold standard of care to our customers across our area. Working in an award-winning care service that helps support people live independently in their own homes across central London.Were looking for an outgoing and empathic...