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Head of Training Services

2 months ago

Nottingham, United Kingdom Stratstone Full time €65,520

Service Leader Stratstone
Porsche Centre Nottingham
OTE up to £65,520 with company car, pension, critical illness, life assurance, single health care, 25 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services
Can you bring a passion for incredible customer service to a new career as Service Leader/ Manager at Porsche Centre, Nottingham?
As one of the UK’s leading volume automotive retailers, we’re dedicated to providing a personalised, value service for our customers. We’re looking for someone to truly make an impact and bring our vision to life, forging long-lasting customer relationships and wowing with a great experience, every time.
the people who make a difference to our environments, our customers and their experience. As a Service Leader/ Manager, you’ll manage our Service Department, leading your team and maintaining standards, whilst ensuring our customers drive away happy.
What does the role of Service Leader involve?
Manage the Service department’s budgets, accounts and costs, whilst maximising efficiency and profitability via labour sales, parts and materials
Review pricing policies and ensure appropriate legislation is adhered to
Lead your Service Team, motivating and coaching to over-achieve targets and KPIs
Enhance customer service levels to achieve a fantastic CSI score for your department
What qualities do I need to succeed in the Service Leader role?
A passion for providing exceptional levels of customer service, and putting smiles on faces
Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others. Pendragon recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch.