Customer Service Advisor

5 months ago


Nottingham, United Kingdom Buttercups Training Full time

This is a rare opportunity to join a growing SME that is achieving great things whilst supporting a healthy work-life balance.

We are the number 1 provider in our sector, GPhC accredited for our pharmacy programmes, listed as a main provider on the register of apprenticeship training providers, Matrix accredited, and immensely proud of our recent Ofsted grading.

If you are passionate about personal development, education and customer experience, and would like to work for a fast-growing accredited training provider, then read on

**What is involved in this position?**
- Manage enquiries via telephone and service tickets regarding programmes and learners
- Service Desk management
- Supporting other departments as required
- Answering general enquiries by answering inbound calls.
- Liaise with other departments.
- Data entry to and maintenance of records on our systems
- Facilitate communications with clients ‘learners and tutors of courses
- Attend events when required (occasional)
- Undertaking any other tasks/duties as may be reasonably required.

**Help Buttercups Training be the best**

You will follow the correct channels to relay feedback, optimise our processes and feed into our overall offering to pharmacy professionals and beyond. We want to hear from all employees how we can make the best even better to stay ahead of the game.

Knowledge of the Pharmacy, Education and Training Sector is not essential as full training will be provided as part of the induction process, but applicants are advised that a positive, can-do attitude is an essential part of organisational culture at Buttercups Training.

**Salary expectations**

Depending on skills and experience.

**Job Types**: Full-time, Permanent

Pay: From £22,010.56 per year

**Benefits**:

- Additional leave
- Company events
- Health & wellbeing programme

Schedule:

- Day shift

Application question(s):

- All applicants must possess confident telephone manner, alongside excellent time management skills to fulfil the varied administration elements of the role. Please detail how you would manage this.

Work Location: In person



  • Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. Immediate start date. **Duties**: -...

  • Customer Advisor

    5 months ago


    Nottingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment - Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s...


  • Nottingham, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Nottingham. We are inclusive, creative and customer-centric. Our work environment includes: - Growth opportunities - Safe work environment - On-the-job training - Company perks Customer Service/Sales Advisor This is a full-time position from Monday-Friday. **Duties**: - Assist customers with...


  • Nottingham, United Kingdom Quality Service Recruitment Full time

    Fancy a job where you can make a real difference to the team’s success through developing and growing your client base? Do you want to work in an environment which champions personal support and progression? Look no further than joining our successful Nottingham based team in as a Customer Service Advisor. No previous Recruitment experience is required,...


  • Nottingham, United Kingdom HireGiant Full time

    Here at HireGiant we are currently recruiting for a Customer Service Advisor for a busy client based in the Gunthorpe area. **The Customer Service Advisor Role will include**: - Meeting & Greeting customers and clients to the site. - Answering the telephone in a kind and friendly manner - General housekeeping of the front desk - Managing paperwork and...


  • Nottingham, United Kingdom Elizabeth Michael Full time

    **Customer Service Advisor** **£23,000 per annum** **NG8, Bilborough, Full Time, Permanent** - Our client, a leading specialist in their field are recruiting a customer service advisor. The Customer Service Advisors are part of the first line customer support team that puts the customer at the heart of everything they do, delivering a world class...


  • Nottingham, United Kingdom Octane Recruitment Full time

    Customer Service Advisor *MOTORTRADE EXPERIENCE REQUIRED* Salary: £25,000K Hours of work: 37.5 hours, Mon - Fri. NO WEEKENDS. Between 8 -5 so could either be 8-4 or 9 - 5. Are you experience within the customer service advisor looking to transfer your skills across to a family owned business who look after their staff and based in the Nottingham area? ...


  • Nottingham, United Kingdom Elizabeth Michael Associates Full time

    **Customer Service Advisor** **£23,000 per annum OTE £25,000** **NG8, Bilborough, Full Time, Permanent** Our client, a leading specialist in their field are recruiting a customer service advisor. The Customer Service Advisors are part of the first line customer support team that puts the customer at the heart of everything they do, delivering a world...


  • Nottingham, United Kingdom NXGEN Full time

    NxGen Recruit are currently working with an established organisation who are looking to recruit a Customer Service Advisor on a permanent basis. This role is well suited to someone who enjoys speaking with customers and providing excellent customer service. You will be confident speaking with customers, logging information, investigating queries and...


  • Nottingham, United Kingdom JR Recruitment Full time

    Fantastic opportunity for enthusiastic customer service advisor, with proven customer service experience, gained ideally within the IT industry or similar sector, to join well established organisation delivering IT channel services globally. As one of their team of Customer Service Advisors will be part of their first line customer support team that puts...


  • Nottingham, United Kingdom Page Personnel Full time

    Reputable organization within the not for profit sector - Competitive salaries and central location **About Our Client**: This established organisation within the higher education sector is seeking a full time Customer Service Advisor to join the enquiries team. The organisation prides themselves on their high levels of service and their presence within the...


  • Nottingham, United Kingdom Flat Fee Recruiter Full time

    Are you OSCA Technology Ltd's next Customer Service Advisor?We need someone to join our highly skilled team in Nottingham, becoming the first point of contact for our valued customers and delivering exceptional service with efficiency and care.If you're eager to make an impact and thrive in a dynamic environment, apply now!Customer Service AdvisorNottingham,...


  • Nottingham, United Kingdom Enva Full time

    **Location**: Nottingham (Colwick), England **Customer Service Advisor** Location Nottingham (Colwick) Department National Job Type Full time Contract Type Permanent **Customer Service Advisor** We are looking to recruit, a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday, 08:00am - 17:00pm. **The...


  • Nottingham, United Kingdom Astute Recruitment Full time

    **Job Brief**: A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team. As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information and resolve any emerging problems with accuracy and efficiency. **Duties Include**: -...


  • Nottingham, United Kingdom Machine Mart Full time

    We have an exciting opportunity for a Customer Service Advisor to join our dedicated Customer Service team based within our Head Office Working closely within the Aftersales Department, your duties as Customer Service Advisor will include: - Maintaining accurate and concise records - Creation of job cards - Liaising with colleagues on a regular basis -...


  • Nottingham, United Kingdom NXGEN Full time

    NxGen Recruit are currently working with an established organisation who are looking to recruit a Customer Service Advisor on a permanent basis. This role is well suited to someone who enjoys speaking with customers and providing excellent customer service. You will be confident speaking with customers, logging information, investigating queries and...


  • Nottingham, United Kingdom 2Fawcett Recruitment Full time

    Role: Customer Service Advisor Type: Permanent Location: Derby **Salary**: £24,000 2fawcett are currently recruiting for a Customer Service Advisor for a business based in Nottingham. You will be required to manage the end to end customer service experience. **Duties**: - To record all customer interaction within company systems. - To use the relevant...


  • Nottingham, United Kingdom Enva Full time

    **Customer Service Advisor** We are looking to recruit, a Customer Service Advisor to join our existing team at our site in Colwick working Monday to Friday, 08:00am - 17:00pm. **The Role** **Responsibilities will include**: - Answering incoming telephone calls - Processing customer enquiries - Taking customer payments - Setting up new customer orders on...


  • Nottingham, United Kingdom People Solutions Full time

    **Customer Service Advisor**: £22,210 - £22,210 per year per year NG15 Permanent **Here at People Solutions, we are a people business and we believe in creating experiences that make people feel good. We connect great talent with great clients, creating better outcomes for both. People Solutions are operating as an employment agency. We are an Equal...


  • Nottingham, United Kingdom Durrants Full time

    **Customer Service Advisor - £26,000 - £28,000** - Investigate and analyse customer concerns, providing accurate and timely responses. - Collaborate with internal teams to address root causes and implement corrective actions. **Communication**: - Maintain open lines of communication with customers, keeping them informed throughout the escalation...