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Sr. Digital Program Manager, Delivery Experience Design
3 months ago
Digital Program Manager, Delivery Experience Design Job ID: 2666161 | Amazon Digital UK Limited
How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. Digital Program Manager who can lead a strategic improvement program, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. If this sounds intriguing, please consider this role on the Digital Supply Chain Design Team.
Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi task based on severity level and strong business judgement
- Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams
- Be a creative problem solver who always thinks critically about next steps
- Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Extensive experience working with large global organizations as a Digital Supply Chain Manager, or similar roles such as Program Manager, Vendor Management, Instock Management etc.
- Have deep technical ability, familiarity with industry digital delivery standards, specifications, and delivery formats with the capacity to acquire new technology concepts quickly
- Experience managing projects across cross-function teams, building sustainable processes and coordinating release schedules
- Knowledge and familiarity with DAM (digital asset management) systems and familiar with digital video file formats including but not limited to the following: digital master files, Mezz (Mezzanine) files, and compressed deliverables
Deep understanding and familiarity of componentized based packages such as MDDF (MovieLabs Digital Distribution Framework), including identification of content using EIDR (Entertainment ID Registry), delivery of content metadata using MEC (Media Entertainment Core Metadata) and MMC (Media Manifest Core), and delivery of availability metadata using EMA Avails
- Demonstrated ability to work cross-functionally with engineering, design, and marketing/business counterparts to deliver online products/services
- Advanced ability to draw insights from data and clearly communicate them (verbal/written) to the stakeholders and executives as required
- Be self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data
- Be a collaborative leader, capable of driving internal & external stakeholders to consensus while balancing product/technology needs with longer term relationship objectives
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If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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