Sr. Program Manager, Amazon

6 months ago

London, United Kingdom Amazon EU SARL (UK Branch) Full time
The Amazon Business Payments team supports Amazon's rapidly growing B2B business across North America, Europe and Asia. We are a key enabler of Amazon Business's growth and global expansion and have introduced many innovative payment products, including invoice payment financing, a small business co-brand credit card, and a distinctive paying experience which supports the unique needs of large enterprises with thousands of buying accounts, as well as small businesses with a single employee. We own the paying experience and the payment methods required to support every transaction on Amazon Business globally.

The GTM team develops initiatives that serve EU5, orchestrate cross-functional alignment and remove blockers for payment adoption. We are the voice of EU on payments and invoicing and work closely with product/tech to prioritize features and drive GTM for new feature launches. We partner closely with multiple partner teams across Credit, FinOps, Business Operations, Sales and Marketing to drive adoption of our products.

Key job responsibilities
This role of Sr. Program Manager will own the portfolio (P&L) of our flagship invoicing payment product in EU5. This includes effective collaboration with a multitude of business and finance stakeholders to develop a payments strategy focused on increasing penetration of our invoicing solution, across all business customer segments. The Program Manager will be able to analyze and provide insights on the product performance in weekly and monthly business review meetings including leadership reviews. They will develop efficient mechanisms to seek customer feedback and business requirements that convert into achievable goals on the global product roadmap. This role will be experienced in operating at scale and be able to identify key dependencies between partner teams and opportunities for new programs that impact the customer experience. Effective stakeholder management and ability to influence without authority will be essential for this leader to deliver results. This is a high judgment role requiring Ownership, Bias for Action, Invent & Simplify and above all, Customer Obsession.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

BASIC QUALIFICATIONS

- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Experience implementing repeatable processes and driving automation or standardization

PREFERRED QUALIFICATIONS

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience leading process improvements
- Experience working cross functionally with tech and non-tech teams

  • Sr. program manager, amazon grocery logisticsdelivery

    4 weeks ago

    London, United Kingdom Amazon TA Full time

    The Amazon Grocery Logistics (AGL) Delivery team is looking for an analytically-minded and driven individual to help optimize the delivery strategy for Amazon’s Global Grocery Delivery programs. AGL supports the operations and supply chain for Amazon Fresh, Whole Foods, Grocery Partnerships and other Worldwide delivery businesses. AGL has future plans for...

  • Amazon TA | Sr. Program Manager, Amazon Grocery Logistics Delivery | london

    3 days ago

    london, United Kingdom Amazon TA Full time

    The Amazon Grocery Logistics (AGL) Delivery team is looking for an analytically-minded and driven individual to help optimize the delivery strategy for Amazon’s Global Grocery Delivery programs. AGL supports the operations and supply chain for Amazon Fresh, Whole Foods, Grocery Partnerships and other Worldwide delivery businesses. AGL has future plans for...

  • Sr. Customer Service Program Manager

    5 months ago

    London, United Kingdom Amazon UK Services Ltd. - A10 Full time

    At Amazon, we strive to be the most customer-centric company on earth. To do this, we look for the world’s brightest minds, offering an environment in which they can advocate for customers and solve complex problems on their behalf, with ingenuity and simplicity. Amazon Business (AB) represents an incredible opportunity to address a vast new market segment...

  • Sr. Product Manager, DEX, Delivery Experience

    1 month ago

    London, United Kingdom Amazon Full time

    Sr. Product Manager, DEX, Delivery Experience Job ID: 2791867 | Amazon Middle East and North Africa FZ-LLC Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and an entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. The...

  • Sr. Product Manager, DEX, Delivery Experience

    1 month ago

    London, United Kingdom Amazon Full time

    Sr. Product Manager, DEX, Delivery Experience Job ID: 2791867 | Amazon Middle East and North Africa FZ-LLC Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and an entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. The...

  • Sr. Product Manager, DEX, Delivery Experience

    1 month ago

    London, United Kingdom Amazon Full time

    Sr. Product Manager, DEX, Delivery Experience Job ID: 2791867 | Amazon Middle East and North Africa FZ-LLC Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and an entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. The...

  • Amazon TA | Sr Program Manager, EU Transportation Execution, Global Transportation Services

    2 days ago

    South East London, United Kingdom Amazon TA Full time

    This role can be located in London or Munich Sr Program Manager, EU Transportation Execution works cross-functionally across Operations and Supply Chain to Plan and Improve how we execute high volume/velocity events (like Prime Day).They will innovate for our customers to ensure that we have integrated solutions to enable high volumes to flow from Order to...

  • Sr. Program Manager, Payment Operations

    5 months ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    As one of the largest e-commerce companies in the world, Amazon processes billions of secure on-line transactions via numerous payment instruments, including credit cards, direct debit, electronic gift certificates and disbursements. Transactions are processed on behalf of thousands of merchants, including Amazon.com. Amazon is known across the globe as the...

  • Sr. Supply Chain Manager

    5 months ago

    London, United Kingdom Amazon UK Services Ltd. - A10 Full time

    Amazon’s Supply Chain Managers play a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Sr. Supply Chain Manager, you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Program teams and everything in between....

  • Amazon TA | Sr Program Manager, Amazon Payments Entity | london

    3 days ago

    london, United Kingdom Amazon TA Full time

    As regional regulations in the Payments Services sector continue to evolve in both complexity and scope, Amazon Payments Europe (APE) is focused on proactive compliance strategies, staying ahead of regulatory changes to ensure continued adherence and operational security.Strong Customer Authentication (SCA) is one such critical regulatory requirement for APE...

  • Senior Manager

    3 days ago

    London, United Kingdom Amazon TA Full time

    Amazon Transportation Services (ATS) Sustainability team is looking for an experienced, driven, analytical, and creative Senior Program Manager to execute on Amazon Transportation Service’s carbon reduction goals. An ideal candidate will: 1) serve as the overall liaison between sustainability team and business teams within Middle Mile, 2) drive the...

  • Strategic Program Lead

    3 weeks ago

    London, Greater London, United Kingdom Amazon Full time

    About the RoleWe are seeking a highly experienced Senior Program Manager to lead the geography expansions for Amazon Freight EU. As a key member of our Amazon Transportation Service (ATS) team, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations.As a Sr. Program Manager, you will be...

  • Sr Program Manager, EU Transportation Execution, Global Transportation Services

    3 days ago

    London, United Kingdom Amazon TA Full time

    This role can be located in London or Munich Sr Program Manager, EU Transportation Execution works cross-functionally across Operations and Supply Chain to Plan and Improve how we execute high volume/velocity events (like Prime Day). They will innovate for our customers to ensure that we have integrated solutions to enable high volumes to flow from Order to...

  • Sr Program Manager, EU Transportation Execution, Global Transportation Services

    2 months ago

    london, United Kingdom Amazon TA Full time

    This role can be located in London or MunichSr Program Manager, EU Transportation Execution works cross-functionally across Operations and Supply Chain to Plan and Improve how we execute high volume/velocity events (like Prime Day). They will innovate for our customers to ensure that we have integrated solutions to enable high volumes to flow from Order to...

  • Sr Program Manager, EU Transportation Execution, Global Transportation Services

    2 days ago

    London, United Kingdom Amazon TA Full time

    This role can be located in London or Munich Sr Program Manager, EU Transportation Execution works cross-functionally across Operations and Supply Chain to Plan and Improve how we execute high volume/velocity events (like Prime Day). They will innovate for our customers to ensure that we have integrated solutions to enable high volumes to flow from Order...

  • Sr Program Manager, EU Transportation Execution, Global Transportation Services

    2 days ago

    London, United Kingdom Amazon TA Full time

    This role can be located in London or MunichSr Program Manager, EU Transportation Execution works cross-functionally across Operations and Supply Chain to Plan and Improve how we execute high volume/velocity events (like Prime Day). They will innovate for our customers to ensure that we have integrated solutions to enable high volumes to flow from Order to...

  • Sr. Planner, Planning&routing

    7 months ago

    London, United Kingdom Amazon UK Services Ltd. Full time

    Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in program or project management - Experience working cross functionally with tech and non-tech teams - Experience in defining and implementing process improvement initiatives using data and metrics - Experience in supply chain - Experience defining...

  • Sr. Program Manager, WW Ops Sustainability

    6 months ago

    London, United Kingdom Amazon EU SARL (UK Branch) Full time

    Amazon is looking for a Sr. Program Manager with fuels/energy experience to lead our low-carbon fuel strategy in Europe. You will develop and implement a plan to diversify and decarbonize our vast transportation fleet's energy supply across air, rail, on-road, and maritime applications. We are looking for someone excited by sustainability and eager to drive...

  • Sr. Technical Program Manager

    2 days ago

    London, United Kingdom Amazon TA Full time

    Do you want to be part of a team that strives for the best customer experience?We are looking for an experienced Senior Technical Program Manager to help setup and deliver robust, structured reporting, analytics and models for the Air, Line-haul and Sortation transportation teams in Europe. You will be a key contributor to shaping our strategic innovation...

  • Sr. Technical Program Manager

    3 days ago

    London, United Kingdom Amazon TA Full time

    Do you want to be part of a team that strives for the best customer experience?We are looking for an experienced Senior Technical Program Manager to help setup and deliver robust, structured reporting, analytics and models for the Air, Line-haul and Sortation transportation teams in Europe. You will be a key contributor to shaping our strategic innovation...