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Senior Digital Program Manager

2 months ago


London, Greater London, United Kingdom Amazon Digital UK Limited Full time

Amazon Digital UK Limited is seeking a highly motivated and experienced Senior Digital Program Manager, Delivery Experience Design to join our dynamic team.

As a key member of the Digital Supply Chain Design Team, you will play a pivotal role in driving efficiency and simplifying global customer experiences within the rapidly evolving streaming entertainment industry.

Your Responsibilities:

  • Serve as the subject matter expert for your assigned program, defining its value propositions, advantages, and limitations.
  • Act as the primary liaison between technical, business, and development teams to ensure seamless execution of customer experience solutions.
  • Lead global cross-team coordination and project management, ensuring projects are delivered on time and within budget.
  • Leverage data insights to develop innovative solutions and prioritize opportunities for continuous improvement.
  • Identify and solve complex problems, consistently striving to enhance the overall customer experience.
  • Thrive in a fast-paced and dynamic environment, effectively managing ambiguity and driving results.

Our Mission:

We are dedicated to providing Prime Video customers with the highest quality video content worldwide. Our goal is to create a seamless delivery experience for all studio partners, regardless of size or technical capabilities. By removing distribution limitations, we ensure that exceptional content is accessible to every customer.

Qualifications:

  • Proven experience in owning program strategy and effectively communicating results.
  • Experience working within Digital Supply Chain or related roles.
  • Technical proficiency and familiarity with digital delivery standards.
  • Demonstrated ability to manage projects across teams and build sustainable processes.
  • Experience delivering complex programs successfully.
  • Familiarity with digital asset management systems and video file formats.