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Allocator

1 month ago

Syston Leicestershire, United Kingdom Heidelberg Materials Full time €27,000

To provide customers with a quality service for all sales enquiries, quotations, orders, deliveries, and associated administration in the most cost-effective way for Hanson Quarry Products. To support the role of the external sales force through securing work, following up of sales leads, and promotion of branded products.
Negotiate customer time windows to ensure a flat delivery profile.
Daily liaison with allocations controller identifies planning issues and recommend corrective actions.
Create, alter and confirm new customer orders whether on account or as a cash sale, completing all necessary customer order details within the Company's SAP Order Management system, such as customer name, billing address, delivery address, customer contact name and telephone number; Negotiate realistic delivery times with customers considering other orders on the day and truck availability using the order delivery viewer screen within Hanson's transport management system.
Monitor off duty trucks.
Ensure off duty trucks are not being optimised.
Ensure working trucks are on the optimiser.
Redirect trucks as needed during breakdowns.
Assign delivery to truck, in order of time.
Compliance with company policies.
Where applicable liaise with Asphalt production planner to ensure fleet is scheduled accordingly.
Liaise with weighbridge / plant supervisors, unit, and other regional coordinators to optimize distribution solution (including back-loads between areas).
Receive, log, and resolve customer complaints on the Hanson NCR and Complaints system ensuring preventative and corrective measures are put in place.
Good level of English & Maths.
Excellent knowledge of SAP, Syncrotess systems and standard office packages.
Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover %{{advertiserId}}% %%{{category}}%%