General Manager

7 days ago


London, United Kingdom Booko Brothers General Contractors Full time

Operations · London

General Manager - London Re-invent the world’s largest industry as part of a dynamic, venture capital-backed hospitality tech start-up with huge growth ambitions

About Bob W

Bob W is a fast-growing aparthotel brand providing an authentic 5-star experience to every single guest at scale while leading the world’s transition to sustainable hospitality.

Bob’s apartments cater to the 21st-century traveller who wants it all: the consistent quality of a hotel and the authentic flair of a short-stay rental. We combine the best of both worlds in our climate-neutral apartments in Europe's coolest neighbourhoods. As we expand, fuelled by venture capital and investment from top-tier real estate equity firms, we are building the technology to give every guest a local, 5-star experience at scale.

The Role

Are you an enthusiastic and visionary leader with a proven track record in driving operational excellence? Do you thrive in a fast-paced environment where you can shape and grow a business from the ground up? If you are ready to make a significant impact and take on the challenge of managing our operations in London, then we have an exciting opportunity to join us at Bob W as a General Manager

As a General Manager, you will support the Area Manager in launching and managing local operations, ensuring efficient oversight of our apartments and partner network. Your role will involve initiating and implementing new processes and managing budgets and P&L across multiple buildings in London. You will lead your team to deliver exceptional guest experiences, fostering a positive and engaging culture.

So, are you ready to join the journey?

Furthermore, in this role you will:

  • Manage and launch local operations, focusing on 5-star guest experience, profitability and business growth.
  • Manage and own budgets and P&L across multiple buildings in London.

  • Define and scope your team goals based on company-wide OKRs and lead your team to deliver exceptional results.
  • Take on the responsibility for hiring, onboarding, and offboarding team members.
  • Develop cross-functional partnerships, actively solve problems, and unblock team members while positively challenging and encouraging participation.
  • Be an active role model for Bob W's mission, strategy, and culture.

Our 5-star candidate has:

  • 3+ years of experience working in operations or hospitality with P&L ownership.
  • Customer service-driven attitude and passion for delivering world-class guest experiences.
  • Strong problem-solving skills, with the ability to proactively anticipate and address potential issues.
  • Experience in hiring, onboarding, offboarding and leading a team.
  • Excellent communication and time management skills.
  • Fluency in English.

We offer:

  • The opportunity to re-invent the world’s largest industry by shaping a young and dynamic tech company with huge growth ambitions.
  • Employee stock option plan.
  • Unlimited holidays.
  • Free nights and generous discounts at Bob W locations.

  • Voluntary Health Insurance.
  • Oliva mental well-being platform access.
  • Sports subscription with Gympass.
  • Enhanced parental leave policies.
  • Mobile phone call compensation.
  • Development and growth opportunities.
  • Regular team events and weekly team lunches.
  • Pet-friendly and comfortable office.
  • Smart and highly motivated team with a multicultural, diverse, and rewarding work environment.

If you are ready to join a dynamic team and make a significant impact in the world of hospitality, we want to hear from you Bob W offers a supportive work environment, competitive compensation, and opportunities for growth and development.

Job Level: M3
Learn more about our career development framework here .

Please note that this position will be closed as soon as a sufficient number of qualified candidates are identified. We encourage interested applicants to submit their applications promptly.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Department Operations Locations London Employment type Full-time

Open Roles

London

About Bob W

Bob W is a venture capital-backed, tech-enabled hospitality company that merges hotel-like consistency, services and amenities with the authenticity and livability of a home. With our beautifully designed and authentic living spaces, we offer a home away from home for leisure and business travellers alike, no matter if you’re staying for a few nights or a few months.

Founded in 2018

Operations · London

General Manager - London Re-invent the world’s largest industry as part of a dynamic, venture capital-backed hospitality tech start-up with huge growth ambitions #J-18808-Ljbffr

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