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Customer Service Coordinator

2 months ago

Salford Greater Manchester, United Kingdom Oyster Recruitment Limited Full time

Customer Service Coordinator Our client, a prestigious global HVAC company is looking for a Customer Service Coordinator / Service Scheduler to join their team in Bolton for a 12 month fixed term contract .

Private Medical Insurance
~ Life insurance
~ Enhanced pension
~25 days holiday plus bank holidays
~ Option to purchase additional holiday
~ Fantastic career progression opportunities


You will be the key point of contact between the technicians and customers, dealing with a high volume of orders and enquiries from technicians, customers, and suppliers to deliver the best possible customer service.

Schedule technicians service calls and visits on planned and unplanned jobs
Manage the scheduling of complex service projects from order entry to invoice
Maintain and update records, spreadsheets and internal databases
Previous Service Coordinator/Scheduler experience is essential
Strong administration background with the ability to work efficiently with MS Word, Outlook, PowerPoint & Excel
Excellent phone and interpersonal skills with strong verbal and written communication
Due to the nature of the role, candidates must be a UK Resident residing within the local area. Please note our client cannot offer visa sponsorship for overseas candidates.

If you are an experienced Service Coordinator / Service Scheduler with a flair for scheduling engineers and looking to work for a global company with excellent benefits & progression opportunities, then please apply now