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Customer Care Manager
4 days ago
Customer Care Manager, £40,000+, immediate start, City Centre based Your new company
This well-known and established organisation is seeking a Customer Care Manager to join their exciting team to help grow the business and help with their customer experience.
7 people within customer service. You will be providing training and coaching for them to help improve their skillset including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will be to help analyse customer metrics including customer onboarding, service follow-up, customer dissatisfaction and more. You will also be pivotal in helping improve customer experience and continuously reviewing. This is a fully office-based role from Monday - Friday 09:00 - 17:30,
Your previous experience working in a managerial role within customer care will help you succeed. You are experienced in coaching and leading a team. You're IT literate and can use Excel well. You are analytical and have experience creating reports, especially in Salesforce and Excel. You will receive an excellent salary of £40,000+ depending on experience. You will also have access to a great benefits package including 25 days holiday plus bank, pension, profit share and cash plan schemes and more.
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Customer Care Officer
3 weeks ago
Manchester, United Kingdom Eco Assets Manager Full timeTitle: Customer Care! Job Description: Are you passionate about providing top-notch customer service? Join our team as a Customer Care Officer. Responsibilities: - Engage with customers in a friendly and professional manner, promptly addressing their inquiries, concerns, and feedback. - Provide personalized assistance and guidance to customers, helping them...
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Customer Care Officer
3 weeks ago
Manchester, United Kingdom Eco Assets Manager Full timeTitle: Customer Care Representative **Job Description**: We are currently seeking a dedicated and empathetic Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. **Responsibilities**: - Provide accurate product information, pricing details, and...
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Customer Care Officer
1 week ago
Manchester, United Kingdom Eco Assets Manager Full timeTitle:Customer Care Job Description: Are you passionate about providing top-notch customer service? Join our team as a Customer Care OfficerResponsibilities: Engage with customers in a friendly and professional manner, promptly addressing their inquiries, concerns, and feedback. Provide personalized assistance and guidance to customers, helping them navigate...
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Customer Care Officer
1 week ago
Manchester, United Kingdom Eco Assets Manager Full timeTitle: Customer Care RepresentativeJob Description:We are currently seeking a dedicated and empathetic Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients.Responsibilities: Provide accurate product information, pricing details, and assistance with...
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Native Speaker Customer Care Officer
2 months ago
Manchester, United Kingdom Eco Assets Manager Full time**Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...
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Native Speaker Customer Care Officer
1 week ago
Manchester, United Kingdom Eco Assets Manager Full timeJob Title: Native Speaker Customer Care OfficerJob Type: ContractCompany Overview:Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we want to hear...
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Customer Care Representative
5 days ago
Manchester, United Kingdom Eco Assets Manager Full timeCustomer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively with English customers. - Analyze customer needs and provide appropriate solutions or recommendations. - Upsell products or services to...
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Customer Care Representative
2 weeks ago
Manchester, United Kingdom Eco Assets Manager Full timeCustomer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively in both English and Spanish to assist bilingual customers. - Analyze customer needs and provide appropriate solutions or recommendations. -...
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Customer Care Representative
1 week ago
Manchester, United Kingdom Eco Assets Manager Full timeCustomer Support RepresentativeDuties: Assist customers with inquiries, concerns, and issues in a professional and timely manner. Perform data entry tasks accurately and efficiently. Communicate effectively with English customers. Analyze customer needs and provide appropriate solutions or recommendations. Upsell products or services to customers when...
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Customer Care Manager
3 weeks ago
Manchester, United Kingdom Great Places Housing Group Full time**Salary**: Circa £38,000 **Job Type**: Full Time **Location**: Head Office - West Didsbury **Benefits**: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. **Local Structure ** The Customer Care Manager is part of the Programme Team within the...
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Customer Care Manager
4 days ago
Manchester, United Kingdom HAYS Full time €40,000Customer Care Manager, £40,000, immediate start, City Centre based Your new company This well-known and established organisation is seeking a Customer Care Manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer...
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Customer Care Manager
1 day ago
Manchester, United Kingdom HAYS Full timeCustomer Care Manager, £40,000+, immediate start, City Centre based Your new company This well-known and established organisation is seeking a Customer Care Manager to join their exciting team to help grow the business and help with their customer experience.Your new role You will be responsible for managing a small team of approx. 7 people within...
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Customer Care Manager
2 weeks ago
Manchester, United Kingdom HAYS Full timeCustomer Care Manager, £40,000+, immediate start, City Centre based Your new company This well-known and established organisation is seeking a Customer Care Manager to join their exciting team to help grow the business and help with their customer experience.Your new role You will be responsible for managing a small team of approx. 7 people within customer...
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Registered Care Home Manager
3 weeks ago
Manchester, United Kingdom Qualia Care Full time**Registered Care Home Manager** **Location**: St Marys Care Home, Manchester, M40 0BL **Salary**: £55k per year **Contract**:Full Time, Permanent St Marys Care Home in Moston, Manchester are urgently recruiting for a Registered Care Home Manager with an active NMC Pin. St Mary’s is a peaceful and welcoming purpose-built care home offering high...
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Customer Care Manager
2 days ago
Greater Manchester, United Kingdom HAYS Full time €40,000Customer Care Manager, £40,000+, immediate start, City Centre based Your new company This well-known and established organisation is seeking a Customer Care Manager to join their exciting team to help grow the business and help with their customer experience. 7 people within customer service. You will be providing training and coaching for them to...
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Customer Care Manager
2 days ago
Greater Manchester, United Kingdom HAYS Full time €40,000Customer Care Manager, £40,000+, immediate start, City Centre based Your new company This well-known and established organisation is seeking a Customer Care Manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within...
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Customer Care Manager
3 hours ago
Greater Manchester, United Kingdom HAYS Full time €40,000Customer Care Manager, £40,000+, immediate start, City Centre based Your new company This well-known and established organisation is seeking a Customer Care Manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within...
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Customer Care Manager
1 month ago
Sale, Greater Manchester, United Kingdom Aspire Recruitment Full timeCustomer Care Manager New builds £50k Temp to perm South Manchester Hybrid 08:30- 5pm but this can be flexible An exciting opportunity has arisen with a new build leader, the Customer Care Manager and the team are well known for their excellent customer support. The Customer Care Manager will lead the customer experience team and assist with pre...
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Head of Customer Care
2 months ago
Manchester, United Kingdom Persimmon Homes Full timeFrom the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...
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Customer Care Advisor
1 week ago
Manchester, United Kingdom Amplifon Group Full time**What you will be doing**You will be working in our UK Head Office communicating with customers and internal stakeholders to resolve a multitude of queries.**Key responsibility** - Undertake Customer Care Team operations and ensure effective management of: - Refund process. - Customer Complaint Resolution. - Customer Review platforms and webmail. - Voucher...