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Senior / Account Manager, Golf (UK & Europe)

4 months ago


London, United Kingdom Rapsodo Inc Full time

Rapsodo is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

As the Key Account Manager for Rapsodo Golf you will lead the sales and operational aspects of our omnichannel go-to-market approach with our Retail and Green Grass . This includes joint business planning, supply and demand planning, financial management, and retail/trade execution. This role reports to the Director- Business Development.

Roles & Responsibilities

To succeed in this role, you also need to have excellent organization skills, superior attention to detail, high resiliency and adaptability within a complex and fast-paced environment as well as a commitment to continuous improvement.

Key Responsibilities Include:

  • Develop and execute channel strategic plans to drive profitable revenue growth and market share
  • Develop annual joint customer business plans with key retail partners
  • Drive Distribution through the Green Grass & Pro Shop Sector
  • Develop, build, and nurture relationships with retail partners and new prospective accounts – local and national
  • Have a deep comprehension of customer challenges, needs, and stakeholder's decision criteria
  • Analyze POS, sales data, and eCommerce metrics to uncover customer and market opportunities
  • Accurate forecasting to drive excellent service, while maintaining proper inventory levels
  • Internally lead and manage customer facing projects and deliverables
  • Collaborate with Brand Marketing, Finance, distributors, third party partners and agencies to develop, implement and execute initiatives that deliver on sales objectives and increase the presence and visibility for Rapsodo Golf
  • Collaborate with Product Management providing market insights and support new product introductions
  • Work closely with business partners to develop new programs for both retail and consumer use
  • Coordinate and lead top-to-top meetings with strategic accounts
  • Effective prioritization of opportunities and activities crucial to the channel, the customer, and Rapsodo’s success
  • Regular sales reporting in collaboration with the business operations team
  • Team leadership – creating and leading a customer-centric mindset with local and global colleagues
  • Manage budget allocations, monitor spending, and conduct ROI analysis on major programs executed within assigned accounts making appropriate recommendations for future investments

Role Requirement:

  • The incumbent is required to reside to in the London/Surrey region and own a car
  • The job involves significant travel, including at least three days per week on the road with overnight stays.
  • The successful candidate will possess a proven record of achieving profitable growth with Green Grass sales strategies

Experience & Qualification

  • Bachelor’s Degree required; MBA preferred.
  • 5+ years of experience in sales / key account management
  • An insights-based approach and an omnichannel lens to serve the needs of both the company and our customers
  • Skilled in relationship building and negotiation
  • Proven track record of delivering results in a fast-paced environment
  • Ability to multi-task, prioritize and organize in fast-paced environment
  • Ability to take initiative, be proactive and problem-solve
  • Customer driven and consumer focused
  • Understanding of the e-commerce retail landscape
  • Creative thinker, curious, and eager to push beyond the expected
  • Financial acumen with understanding for the key drivers of profitability for manufacturer and retailer
  • Excellent communication, prioritization, listening, and organizational skills
  • Excellent teamwork skills and ability to work cross-functionally
  • Golf Enthusiasts will have an added advantage
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