IT Support Engineer
7 days ago
1st Line Support Engineer
Location: Aylesbury, UK
Employment Type: Full-Time
Salary: £25,000 Per Annum
The Role:
We are looking for a driven IT Support Engineer to join a growing IT team. This role focuses on supporting users and maintaining IT systems for both on-site and remote teams.
This is a great chance to grow your career in a fast-paced, award-winning company that values its team members. The role is based in Aylesbury, with occasional travel to Leeds, Northern Ireland, or other UK locations.
Benefits
- 25 days annual leave plus UK bank holidays
- Company pension
- Free on-site parking
- Company events
- Training opportunities
Key Responsibilities
- Provide IT support for on-site staff and remote teams.
- Handle user onboarding and offboarding, including setting up and disabling system access.
- Troubleshoot hardware and software issues.
- Manage IT documentation and inventory.
- Administer user accounts and permissions.
- Offer IT training to staff.
- Assist with implementing and configuring IT systems.
- Conduct PAT testing.
Requirements
- At least 1 year of experience in an office-based IT support role.
- Familiarity with Windows laptops, Android, and Apple devices.
- Basic understanding of servers and networking.
- Knowledge of Microsoft 365 and modern office tools.
Desirable
- Experience in tech support or telecom systems.
- Knowledge of enterprise management systems for Apple and Android devices.
- Familiarity with Microsoft cloud systems.
- Full UK driving license (for occasional travel)
Skills
- Strong communication and problem-solving skills.
- Self-motivated and able to work independently.
- Attention to detail and creative problem-solving.
- Friendly, approachable, and professional.
Apply online or email conor@digitalwaffle.co
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