Current jobs related to Customer Service Manager - Wootton Bedfordshire - Membership Bespoke
-
Customer Service Administrator
5 months ago
Wootton, United Kingdom Abstract Recruitment Full timeWe are looking for a hard-working, ambitious full-time individual to join our Customer Service Team based in Wootton, Bedfordshire. **JOB PURPOSE** **SHIFT PATTERN** Monday to Friday 8am to 4.30pm or 9am to 4.30pm **SALARY** £23,700K per year **BENEFITS** Role: Full time permanent **RESPONSIBILITIES** Resolve post-delivery queries and problems,...
-
Customer Service Administrator
4 months ago
Wootton, United Kingdom Abstract Recruitment Full timeAbstract Recruitment are looking for a hard-working, ambitious full-time individual to join our Customer Service Team at their brand new site based at Wootton, Bedfordshire. **Job role**: **Shift pattern**: Monday to Friday 8 am to 4.30 pm or 9 am to 5.30 pm **Salary**: £23.700 per year **Responsibilities**: Be passionate about customer care and making...
-
Customer Service Manager
7 days ago
luton, bedfordshire, United Kingdom JD.COM Full timeWe are seeking an experienced and dynamic Customer Service Manager to lead and manage our customer service operations in the UK. The ideal candidate will have a background in e-commerce, customer service, and team leadership, with a strong willingness to work in a startup environment.Key Responsibilities:Build, lead, and develop the customer service team...
-
Transport Sales Manager
1 week ago
Wootton, Bedfordshire, United Kingdom Yusen Logistics Full time £45,000Business Development Manager OpportunityAt Yusen Logistics, we're committed to becoming the world's preferred supply chain logistics company. Our comprehensive offer is designed to forge better connections between businesses, customers, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution...
-
Customer Service Representative
3 weeks ago
Bedfordshire, United Kingdom Office Angels Full timeCustomer Service AdvisorOffice Angels is seeking a skilled Customer Service Advisor to join their dynamic team in the transport industry. As a key member of the team, you will play a crucial role in providing exceptional customer service, ensuring the successful execution of transport consignments, and driving business growth.Key Responsibilities:Act as the...
-
Customer Service Representative
3 weeks ago
Bedfordshire, United Kingdom Office Angels Full timeCustomer Service AdvisorOffice Angels is seeking a skilled Customer Service Advisor to join their dynamic team in the transport industry. As a key member of the team, you will play a crucial role in providing exceptional customer service, ensuring the successful execution of transport consignments, and driving business growth.Key Responsibilities:Act as the...
-
Customer Service Representative
1 week ago
Bedfordshire, United Kingdom Office Angels Full timeCustomer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our client's dynamic team in the transport industry. As a key member of the team, you will play a crucial role in providing exceptional customer service, ensuring the successful execution of transport consignments, and fostering strong relationships with our client's...
-
Customer Service Representative
2 months ago
Bedfordshire, United Kingdom Halfords Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Services Advisor to join our team at Halfords. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products.Key ResponsibilitiesProvide outstanding customer service,...
-
Customer Service Representative
2 months ago
Bedfordshire, United Kingdom Halfords Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Services Advisor to join our team at Halfords. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products.Key ResponsibilitiesProvide outstanding customer service,...
-
Customer Service Representative
1 month ago
Bedfordshire, United Kingdom Welcome Break Full timeUnlock Your Potential as a Team Member at Welcome BreakAbout UsWelcome Break is a leading provider of food and fuel services, with a team of dedicated professionals working together to deliver exceptional customer experiences.Job SummaryWe are seeking a motivated and customer-focused Team Member to join our team at Welcome Break. As a Team Member, you will...
-
Customer Service Representative
1 month ago
Bedfordshire, United Kingdom Welcome Break Full timeUnlock Your Potential as a Team Member at Welcome BreakAbout UsWelcome Break is a leading provider of food and fuel services, with a team of dedicated professionals working together to deliver exceptional customer experiences.Job SummaryWe are seeking a motivated and customer-focused Team Member to join our team at Welcome Break. As a Team Member, you will...
-
Customer Service Representative
3 weeks ago
Bedfordshire, United Kingdom Welcome Break Full timeUnlock Your Potential as a Team Member at Welcome BreakWe are seeking a positive and enthusiastic individual to join our team as a Team Member at Welcome Break. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience for our guests.What We Offer:A competitive hourly rate of...
-
Customer Service Representative
4 weeks ago
Bedfordshire, United Kingdom Welcome Break Full timeUnlock Your Potential as a Team Member at Welcome BreakWe are seeking a positive and enthusiastic individual to join our team as a Team Member at Welcome Break. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience for our guests.What We Offer:A competitive hourly rate of...
-
Manager, Financial Management
2 months ago
Bedford, Bedfordshire, United Kingdom Service Express Full time €55,000At Service Express, we believe that great work starts with great people! The AR / AP Manager is a new role in the team reporting to the VP Finance - Europe who will be managing the Accounts Receivables team and overseeing the Accounts Payable activities for the European business at Service Express. This leader will be responsible and accountable for...
-
Customer Service Ambassador
1 week ago
Bedfordshire, United Kingdom Center Parcs Full timeCustomer Service AmbassadorAt Center Parcs, we're looking for a Customer Service Ambassador to join our team. As a key point of contact for guests, you'll be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable experience.Key Responsibilities:Provide guests with advice and answer queries in a friendly and...
-
Customer Service Advisor
5 months ago
Bedfordshire, United Kingdom O.C.S. Full timeAbout The Role*** Dealing with customer queries and ensuring a high quality customer relationship is achieved. Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies. - Please note, this a casual role so shifts will not be guaranteed.**You will also**: -...
-
Customer Service Representative
3 weeks ago
Bedfordshire, United Kingdom Welcome Break Full timeUnlock Your Potential as a Team Member at Welcome BreakWe are seeking a positive and enthusiastic individual to join our team as a Team Member at Welcome Break. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience for our guests.What We Offer:A competitive hourly rate of...
-
Customer Service Representative
3 weeks ago
Bedfordshire, United Kingdom Welcome Break Full timeUnlock Your Potential as a Team Member at Welcome BreakWe are seeking a positive and enthusiastic individual to join our team as a Team Member at Welcome Break. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a warm and welcoming experience for our guests.What We Offer:A competitive hourly rate of...
-
Customer service Co-ordinator
2 weeks ago
Bedfordshire, United Kingdom HAYS Full timeExciting permanent customer service opportunity in Bedford Your new company Hays is working with a leading construction organisation committed to creating high-quality homes and providing exceptional customer service. The organisation offers a supportive and dynamic work environment, along with a comprehensive benefits package that includes a bonus scheme,...
-
AR/AP Manager
2 months ago
Bedford, Bedfordshire, United Kingdom Service Express Full time €55,000At Service Express, we believe that great work starts with great people! Looking for the right people to be on our team is a top priority for us, but we know we can't ask people to join our team without knowing more about us! If you think you are the right match for the following opportunity, apply after reading the complete description. The AR / AP...
Customer Service Manager
2 months ago
Customer Service Manager Professional Membership Organisation Ongoing temp - Part-time (25-30 hours per week), ideally across Mon-Fri or Full Time (37.5 hours per week) Home Based (UK) with co-working twice a month (Warwickshire) and quarterly team meetings Hourly rate £13.38 Start Date: Asap
My client, a professional membership organisation is currently recruiting for a Customer Service Manager.
The main purpose of this role is to provide excellent customer service to their members, learners and prospective applicants for individual, course and consultancy accreditation. The candidate will be in charge of the administration of their accreditation processes, ensuring their rules and regulations are followed and interactions are recorded in their Association Management System (AMS), and providing guidance and support to prospective applicants and assessors.
Main Responsibilities of the Customer Service Manager:
Training and degree course accreditation: Managing and administrating course accreditation application and re-accreditation process: raising invoices for annual licence fees, processing and recording course content changes.
Registered Consultancies: Planning, scheduling, conducting consultations, and running online information sessions.
Supporting development of additional guidance and online application portal.
Recruiting, training and on-boarding assessors.
Offering guidance for members, verbally, in written documentation and online sessions.
Ensuring that all member engagement touchpoints as well as leads for membership, consultancy and course accreditation are logged in AMS.
Membership and Learner Services: Organising and running online and in-person members events, assisting with member calls, updating and maintaining the Learning Management System, responding to learning and professional development related inquiries.
Minimum of 4 NVQ Level 2, GCSE grades 4 and above, O Level grade C and above, or equivalent qualifications.
Advanced - Office Suite (Outlook, Excel, PowerPoint, Word, Teams).
Proficient presentation skills, online and in person.
Detailed understanding of ASM or databases and the needs of data management.
Strong organisational skills to ensure multiple projects and deadlines are achieved.
To apply for the Customer Service Manager role please send us your CV and indicate your notice period.
Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
