Customer Service Advisor

2 weeks ago


Bedfordshire, United Kingdom O.C.S. Full time

About The Role***

Dealing with customer queries and ensuring a high quality customer relationship is achieved.

Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies.
- Please note, this a casual role so shifts will not be guaranteed.**You will also**:

- Ensure the customer is always informed and up to date
- Take responsibility for the administration of customer queries and records
- Liaise with other internal departments professionally and courteously, maintaining a strong and productive relationship.
- Meet targets in query resolution, call handling and quality

**To succeed in this role you will need**:

- Good customer service skills
- Experience in administration
- A pro-active approach to personal development and learning
- A passion for delivering an exceptional customer experience

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme ‘OCS Stars’- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support
- About Us***

At OCS, we’re a proud bunch of around 20,000 colleagues who put customer service at the heart of everything we do. We are not just a cleaning company; we hire security officers, caterers, landscapers, and engineers to name just a few. Our job and career opportunities are endless for full-time, part-time, and casual positions, in addition to countless internal opportunities for existing colleagues. We are big believers in supporting and investing in our colleagues from their very first day because we know that our people are critical to our business and making sure we deliver for our customers. This is what makes OCS a great place to work.



  • Bedfordshire, United Kingdom Jark Full time

    Jark Stevenage are urgently recruiting for Part Time Customer Service Advisors for a major distributor based in Buntingford. This is an established company with strong growth with excellent prospects of progression.As a Customer Service Advisor your duties will include but are not exclusive to:Inbound & Outbound calls to customers and other branches...


  • Bedfordshire, United Kingdom Jark Full time

    An exciting career opportunity has arisen for a Customer Service Advisor to join my clients team and be part of our online operation based in Biggleswade to help assist in the running of the customer services department.This is a fantastic opportunity to join a new and exciting division of a well-established business.My client is one of the UK's leading...


  • Bedfordshire, United Kingdom Boots Full time

    Summary Job Reference: - 218076BR Bedford, Interchange Retail Park Fixed Term We are now recruiting Christmas Customer Advisors for our Bedford Interchange Retail Park store. Available shift patterns: Tuesday-Saturday 7-3.30pm Tuesday-Saturday 11-7.30pm Sunday-Thursday 11-5pm **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is...


  • Bedfordshire, United Kingdom Halfords Full time

    Great with customers? Join us! With your customer service experience, you’ll be welcoming our customers and giving them the help and reassurance they need. You’ll schedule repair work and MOTs, maintain up to date and accurate records, and talk our customers through work completed. You’ll be dealing with customers by phone, over email and face to face...


  • Bedfordshire, United Kingdom Corus Consultancy Full time

    Duties and Responsibilities Communicates with clients about vehicle problems, insurance questions, and warranty issuesMaintains positive relationships with clients to ensure repeat and return customersApproaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all...


  • Bedfordshire, United Kingdom Certsure NICEIC Full time €25,000

    Location: Hybrid Salary: circa £25,000 plus excellent benefits Hours: Full time Contract: 9 month FTC About the role... We are excited to advertise multiple fixed-term opportunities for Customer Experience Coordinators within our organisation. Your role will involve helping customers over the phone, via our website, or by email, proactively...


  • Bedfordshire, United Kingdom Certsure NICEIC Full time

    Location: HybridSalary: circa £25,000 plus excellent benefitsHours: Full timeContract: 9 month FTCAbout the role... We are excited to advertise multiple fixed-term opportunities for Customer Experience Coordinators within our organisation. In this customer-facing role, you'll engage with various businesses, from individuals to small-sized companies,...


  • Bedfordshire, United Kingdom Certsure NICEIC Full time

    Location: HybridSalary: circa £25,000 plus excellent benefitsHours: Full timeContract: 9 month FTCAbout the role...We are excited to advertise multiple fixed-term opportunities for Customer Experience Coordinators within our organisation. In this customer-facing role, you'll engage with various businesses, from individuals to small-sized companies, ensuring...


  • Bedfordshire, United Kingdom Certsure NICEIC Full time €25,000

    Location: Hybrid Salary: circa £25,000 plus excellent benefits Hours: Full time Contract: 9 month FTC About the role... We are excited to advertise multiple fixed-term opportunities for Customer Experience Coordinators within our organisation. In this customer-facing role, you'll engage with various businesses, from individuals to small-sized...


  • Ampthill, Bedfordshire, United Kingdom Origin Multilingual Full time €26,050

    Cambridge (Remote and 1 x per month in the Office) Permanent £2- week rotational shift, (37.Week 1: Mon - Fri 11:45 - 20:00 Week 2: Mon, Tues, Weds & Fri 11:45 - 20:00 (Thurs OFF), Saturday 08:00 - 16:15 Origin Multilingual is proud to announce, we are searching for a German or Swiss German Speaking Customer Service and Sales Advisor to join an industry...


  • Bedfordshire, United Kingdom Hayfield Full time

    SALES ADVISOR - BROMHAM, BEDFORD Multi-award-winning housebuilder Hayfield, crowned Housebuilder of the year at the Whathouse? Awards 2021, is expanding its Sales Advisory team to support our growing portfolio of development sites. As a Sales Advisor, you will be integral in: - Delivering home demonstrations - Overseeing sales through to the completion...

  • Travel Money Advisor

    3 weeks ago


    Bedfordshire, United Kingdom Sainsburys Full time

    **Travel Money Advisor** - 6 Month Fixed Term Contract (230002CG) Help our customers holidays get off to a fantastic start, as one of our trusted Travel Money Advisors. Offering great service in one of our in-store Travel Money bureaus, you’ll be part of our all new Winning Team - where you can really be the difference. You’ll be the face of Travel...

  • Customer Care Advisor

    4 weeks ago


    Bedfordshire, United Kingdom Arjo Full time

    **Empowering careers at ARJO** **At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?** **This could be your opportunity to begin a challenging and...

  • Customer Care Advisor

    3 weeks ago


    Bedfordshire, United Kingdom Arjo Full time

    **Empowering careers at ARJO** **At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?** **This could be your opportunity to begin a challenging and...


  • Dunstable, Bedfordshire, United Kingdom Certsure LLP Full time €25,000

    Job Description Location: Hybrid Hours: Full time Contract: Permanent We are excited to advertise multiple opportunities for Customer Experience Coordinators within our organisation. Your role will involve helping customers over the phone, via our website, or by email, proactively reaching out to provide advice during registration with NICEIC....


  • Dunstable, Bedfordshire, United Kingdom Certsure LLP Full time €25,000

    Location: Hybrid Salary: circa £25,000 plus excellent benefits Hours: Full time Contract: Permanent We are excited to advertise multiple opportunities for Customer Experience Coordinators within our organisation. Your role will involve helping customers over the phone, via our website, or by email, proactively reaching out to provide advice...


  • Dunstable, Bedfordshire, United Kingdom Certsure LLP Full time €25,000

    Location: Hybrid Salary: circa £25,000 plus excellent benefits Hours: Full time Contract: Permanent We are excited to advertise multiple opportunities for Customer Experience Coordinators within our organisation. Your role will involve helping customers over the phone, via our website, or by email, proactively reaching out to provide advice...


  • Bedfordshire, United Kingdom Eden Brown Synergy Full time

    **Customer Service Officer** I am working with a Public Sector Organisation based in Bedford Borough Council who are looking for experienced Customer Service Officer for 3 Months. The role is full time, to start ASAP and paying £24.90 Umbrella per Hour. The role is in scope of IR35. **Purpose of the Role**: To administer the phones calls from customers...


  • Bedfordshire, United Kingdom ALEXANDER STEELE LTD Full time

    Here at Alexander Steele Recruitment we are working in partnership with a global food manufacturer who supply quality products to some of the worlds biggest food brands. We are supporting the Supply Chain team to find a Customer Services Manager for theirstate of the art site in Bedfordshire. **On offer**: - A competitive salary - Working Monday to Friday...


  • Bedfordshire, United Kingdom DS Smith Full time

    About the role Our DS Smith site in Blunham is currently seeking an ambitious Customer Services Manager to support and manage the team to achieve service excellence. DS Smith is looking for a motivated individual who is strong on process and enjoys challenging themselves daily. This will be important as you will have full accountability for the Customer...