Training Co-Ordinator

2 weeks ago

Nottingham, United Kingdom BluetownOnline Ltd Full time

Community Liaison Coordinator - Midlands
Homebased (covering Midlands and surrounding areas)
Full time, 12 Month Fixed Term
We are currently looking for a Community Liaison Coordinator to join our vibrant and committed Specialised Services team, on a 12 Month fixed term contract, with the potential for this to be extended or made permanent.
This involves working with local communities to meet the needs of asylum seekers and lead on community co-ordination of VCS services and activities.
If you are empathetic with demonstrable experience of community development work and are looking for an exciting role that makes a difference, we'd love to hear from you
As the Community Liaison Coordinator your duties would include:
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Establish, build and maintain excellent relationships with key stakeholder, community organisations and voluntary sector agencies, within the Asylum Seekers and Refugee sector, to establish referral protocols, commissioning arrangements and partnership working agreements to support the effective delivery of the AIRE contract and to promote provision as a complimentary part of the wider support community
and update the Directory of Local Services to support clients within the Midlands and surrounding areas
Work with local partners and community groups to co-ordinate the wider VCS offer on site and plan a varied activity program for the clients housed in Midlands and surrounding areas
Work in partnership with the AIRE Outreach team to ensure our most vulnerable clients are well supported
To instigate and build on working relationships with statutory sector providers such as DWP, JCP, housing and education in order to map integration pathways and facilitate effective move-on
Provide information and training to third sector / community groups to enable them to be proactive in their assistance of asylum seekers/ refused asylum seekers as required
Excellent networking, and promotional skills
Our Specialised Services teams operate Monday to Friday between the hours of 8.This is a homebased role, however travel around the Midlands and surrounding areas is required, due to the locations you would need to have access to transport
This charity is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Flexibility and work life balance
Additional holiday entitlements
Non-contributory pension scheme
Be able to provide a valid passport e.g. 10-year full British passport, EU or non-EU Passport with indefinite leave to remain
- Candidates with the experience or relevant job titles of Helpline Advisor, Customer Service Advisor, Customer Service, Administrator, Complaints Officer, Customer Support, Customer Service Consultant, Customer Support Advisor, Customer Services Officer, Client Services Support, Client Support Agent and Customer Services Administrator will also be considered for this role.

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