Rental Operations Assistant Manager

3 weeks ago


Coalville, United Kingdom Renmak Ltd Full time

Renmak, an expanding name in the truck rental industry and a proud member of the Revive Group, is seeking a passionate and customer-focused Rental Operations Assistant Manager to join our growing team in Coalville, Leicestershire.


The Revive Group is a forward-thinking organisation committed to sustainability and innovation. As part of the group, you'll benefit from a collaborative and supportive work environment that values its employees and encourages professional development.


In this key role, you will play a vital part in ensuring the smooth running of our truck rental operations whilst upholding exceptional customer experiences.


Your responsibilities will include:


  • Overseeing day-to-day rental tasks, ensuring efficient operations and timely processing of all truck rental requests.
  • Managing enquiries, applications, and rental agreements for our trucks, maintaining accurate records for each rental.
  • Conducting Rental Fleet viewings and audits of condition.
  • Guiding new customers through the truck pick-up and return process.
  • Resolving customer issues promptly by liaising with the Fleet Manager and maintenance teams and ensuring the trucks are in top condition.
  • Contributing to maintaining a positive company image and upholding Renmak's reputation for excellent customer service.


We are looking for a highly motivated and organised individual with:


  • A valid full UK driving licence.
  • Mechanical knowledge of HGV or Plant vehicles is preferred.
  • Excellent communication and interpersonal skills, allowing you to build rapport with a diverse clientele.
  • A willingness to travel.
  • Proficiency in Microsoft Office Suite, particularly Excel, for data management and reporting.
  • A knowledge of the water authority / sewerage industry or the rental market is preferred but not essential as training will be provided.


At Renmak, we offer:


  • A competitive salary and benefits package to reward your hard work and dedication.
  • Opportunities for professional development within a supportive and collaborative team environment.
  • Company vehicle
  • Company laptop and phone.
  • The chance to be part of a company with a strong reputation for exceptional customer service and a commitment to excellence.
  • 25 days paid holiday days and 8 statutory bank holidays per year.


Ready to join our team?


We encourage applications from enthusiastic individuals who are passionate about exceeding expectations.


To Apply:


Please submit your CV and a cover letter outlining your suitability for the role to info@renmak.co.uk


We look forward to hearing from you



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