Rental Operations Assistant Manager

3 weeks ago


Coalville Leicestershire, United Kingdom Renmak Ltd Full time

Job Description
Renmak , an expanding name in the truck rental industry and a proud member of the Revive Group , is seeking a passionate andcustomer-focused Rental Operations Assistant Manager to join our growing team in Coalville, Leicestershire.
The Revive Group is a forward-thinking organisation committed to sustainability and innovation. As part of the group, you'll benefit from a collaborative and supportive work environment that values its employees and encourages professional development.
In this key role, you will play a vital part in ensuring the smooth running of our truck rental operations whilst upholding exceptional customer experiences.
Your responsibilities will include:
Overseeing day-to-day rental tasks, ensuring efficient operations and timely processing of all truck rental requests.
Managing enquiries, applications, and rental agreements for our trucks, maintaining accurate records for each rental.
ConductingRentalFleetviewingsand audits of condition.
Guiding new customers through the truck pick-up and return process.
Resolving customer issues promptly by liaising withthe Fleet Manager andmaintenance teams and ensuring the trucks are in top condition.
Contributing to maintaining a positive company image and upholding Renmak's reputation for excellent customer service.
We are looking for a highly motivated and organised individual with:
A valid full UK driving licence.
Mechanical knowledge of HGV or Plant vehicles is preferred.
Excellent communication and interpersonal skills, allowing you to build rapport with a diverse clientele.
A willingness to travel.
Proficiency in Microsoft Office Suite, particularly Excel, for data management and reporting.
A knowledge of the water authority / sewerage industry or the rental market ispreferred but not essential as training will be provided.
At Renmak, we offer:
~ A competitive salary and benefits package to reward your hard work and dedication.
~ Opportunities for professional development within a supportive and collaborative team environment.
~ Company vehicle
~ Company laptop and phone.
~ The chance to be part of a company with a strong reputation for exceptional customer service and a commitment to excellence.
~25 days paid holiday days and 8 statutory bank holidays per year.

Ready to join our team?
We encourage applications from enthusiastic individuals who are passionate about exceeding expectations.
To Apply:
Please submit your CV and a cover letter outlining your suitability for the role toinfo@renmak.co.uk
We look forward to hearing from you
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