Administrator
2 weeks ago
JOB TITLE: UKROEd Administrator
RESPONSIBLE TO: Business Administration Lead
CONTRACT: Permanent Full Time
LOCATION: Based at Manchester Head Office, with a requirement for some national travel
HOURS: 37.5 per week
SALARY: £28,839
CLOSING DATE: 1st April 2025
INTERVIEWS: 16th April 2025
About UKROEd
UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management, and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. It is the operating company of the Road Safety Trust and is committed to the education and training of drivers who commit road traffic offences.
UKROEd values and respect each individual employee, client and consumer and is committed to promoting equal opportunities throughout its workforce. As such, all relevant applicants will receive consideration for employment without regard to age, Disability, Marriage and Civil Partnership, Pregnancy and Maternity, Race, Religion or Belief, Sex, Sexual Orientation.
Overview of the role
The post holder will take responsibility for all aspects of the administrative function for UKROEd with a principle focus on BikeSafe, ensuring that they operate efficiently, effectively and adapt to changing circumstances.
You will be instrumental in the planning and co-ordination of a number of UKROEd programmes, including the BikeSafe Scheme. Acting as a first point of contact for stakeholders and end-users, you will provide informed guidance on the programmes and objectives with an ability to inform and support communications activity including website updates and the preparation of corporate documentation.
Duties and responsibilities
- Undertaking a range of activities to support the management and co-ordination of a number of UKROEd Programmes, principally the BikeSafe Scheme
- Act as a first point of contact for BikeSafe enquiries from internal and external stakeholders to provide accurate information in a professional manner
- Establish, maintain and use clear and effective means of communication with stakeholders, i.e. email distribution lists, website updates and other internal communication processes.
- Assist in the production of core programme information, materials, teaching aids and general handbooks
- Process invoices/ purchases/ expenses.
- Process all course requests with an awareness of current GDPR legislation
- Take responsibility for the creation and maintenance of accurate records, in both paper and electronic formats
- Have a deep knowledge of the programme and its objectives to ensure enquiries are responded to appropriately
- Maintain and update internal and external communication platforms including the BikeSafe website
- Management of the booking platform
- Act as a point of contact for all police force enquiries
- Efficiently work with the Police coordinator to ensure smooth delivery of the Bikesafe scheme
- Attend national events and meetings as necessary to represent UKROEd.
- Engage in continuous personal and professional development in line with the demands of the role, including undertaking relevant training and development activities to develop themselves and support the development of others.
- Working with UKROEd Finance Controller to prepare and maintain crucial documentation, including project status reports, budget expenditure, and forecasting.
- Prepare and present accurate reporting material for the senior leadership team
- The post holder will operate independently and produce innovative solutions to developing and progressing processes.
- Provide data and produce statistics in the form of charts and prepare quarterly reports for governance meeting between UKROEd and NPCC lead
- Supporting any other administration and/co-ordination duties as required
- Provide data and produce statistics in the form of charts and prepare quarterly reports for governance meeting between UKROEd and NPCC lead
- The post holder will operate independently and produce innovative solutions to developing and progressing processes.
- Prepare and present accurate reporting material for the senior leadership team
- Working with UKROEd Finance Controller to prepare and maintain crucial documentation, including project status reports, budget expenditure, and forecasting.
- Engage in continuous personal and professional development in line with the demands of the role, including undertaking relevant training and development activities to develop themselves and support the development of others.
- Attend national events and meetings as necessary to represent UKROEd.
- Efficiently work with the Police coordinator to ensure smooth delivery of the Bikesafe scheme
- Act as a point of contact for all police force enquiries
- Management of the booking platform
- Maintain and update internal and external communication platforms including the BikeSafe website
- Have a deep knowledge of the programme and its objectives to ensure enquiries are responded to appropriately
- Take responsibility for the creation and maintenance of accurate records, in both paper and electronic formats
- Process all course requests with an awareness of current GDPR legislation
- Process invoices/ purchases/ expenses.
- Assist in the production of core programme information, materials, teaching aids and general handbooks
- Establish, maintain and use clear and effective means of communication with stakeholders, i.e. email distribution lists, website updates and other internal communication processes.
- Act as a first point of contact for BikeSafe enquiries from internal and external stakeholders to provide accurate information in a professional manner
PERSON SPECIFICATION
UKROEd Administrator
Experience
Essential
- Strong administrative experience in a customer facing role
- Experience of working within a co-ordination function with lead responsibility for ensuring smooth and efficient delivery
- Experience of providing support to financial aspects of administrate delivery including the creation of PO's and invoices and the management of payments
- Experience processing and presenting statistical information
- Experience of producing clear, concise communications in the form of website updates/emails and corporate documentation including Board reports and updates
- Experience of communicating with stakeholders using different communication channels
- Experience of handling large amounts of information, reporting on data and producing statistics in the form of charts
- Experience of communicating with stakeholders using different communication channels
- Experience of producing clear, concise communications in the form of website updates/emails and corporate documentation including Board reports and updates
- Experience processing and presenting statistical information
- Experience of providing support to financial aspects of administrate delivery including the creation of PO's and invoices and the management of payments
- Experience of working within a co-ordination function with lead responsibility for ensuring smooth and efficient delivery
Desirable
- Experience working with the public and private learning and development sector.
Job Related Knowledge
Essential
- Good IT skills, particularly Microsoft Office packages (intermediate level)
- Experience of using spreadsheets and databases on a regular basis
- Experience of using appropriate software to support the financial administrative function, including Approval Max
- Experience of preparing reports for Board members and other key stakeholders
- Experience of using appropriate software to support the financial administrative function, including Approval Max
- Experience of using spreadsheets and databases on a regular basis
Skills and Aptitudes
Essential
- The post holder will need to have excellent communication, interpersonal and organisational skills.
- Good organisational and time management skills
- Excellent communication and presentation skills, able to communicate effectively and clearly both verbally and in writing
- Willingness to learn and apply new systems and processes
- A positive attitude and able to act on feedback
- Ability to work to strict deadlines and reporting schedules working within a pressurised environment on occasion
- Minute taking skills
- Demonstrative experience of prioritise own workload to meet rapidly changing demands
- Minute taking skills
- Ability to work to strict deadlines and reporting schedules working within a pressurised environment on occasion
- A positive attitude and able to act on feedback
- Willingness to learn and apply new systems and processes
- Excellent communication and presentation skills, able to communicate effectively and clearly both verbally and in writing
- Good organisational and time management skills
Education
Essential
- GCSE (Grades A-C) or equivalent in Mathematics and English
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