Hospitality Assistant

4 weeks ago


Manchester, New Hampshire, United Kingdom DiverseJobsMatter Full time

If you are looking for a rewarding role in an organisation with a long-established reputation and are passionate about contributing to the ongoing success and continuous improvement of your industry, then look no further.

What you will be doing:

You will join our business as an End Point Assessor, delivering aspirational assessments with integrity, approachability, and resourcefulness.

Offering full and part-time positions, reporting to an End Point Assessor Manager, you'll be working with apprentices and their employers to plan, carry out and report on End Point Assessments. Making decisions for apprenticeship standards and overall grades, you'll use your expertise to make fair and independent assessment judgments against the standard's grading criteria. You'll also carry out administration and keep your sector knowledge up to date.

With a great work/life balance, and with the support of our expert and friendly team, you'll have the chance to not only help people improve their prospects, but to help our business achieve its ambitions.

As an EPA your role will be varied and flexible and will include working from home and visits out in the field within the sector you specialise in.

Who you are:

You have a wealth of professional experience in Hospitality having worked in a supervisory or management capacity. Able to interact with a wide range of learners, you're empathetic yet effective in your tasks and a keen communicator, whether that's written or verbal. You'll be confident working autonomously but also a keen team player. Your time management and administration skills will be second to none.

What you'll need:

  • Experience in front of house including House keeping, Reception, front office and conference and events.
  • Experience in supervisory or management role at a minimum of level 3.
  • An Assessors qualification

As well as a proven passion for and hands-on experience within Hospitality, access to a vehicle is a must, and you'll be familiar with MS Office and other IT systems (training will be provided for EPAPro).

Giving back to you – our Group Benefits

  • 25 days' holiday rising with service and your birthday off.
  • Holiday purchase scheme for those life changing trips and moments.
  • Long service reward and recognition
  • Enhanced Pension
  • Group Life Assurance – 3 x Annual salary
  • Unlimited access to six Smart Health services including a 24/7 virtual GP
  • Health Cash Plan
  • Access to curated wellbeing content and our Employee Assistance Programme
  • Perkbox
  • To support your work/life balance we give you the opportunity of flexibility within our core working hours (9.00 – 5.30).
  • Enhanced sick pay
  • Enhanced Maternity/Shared Parental and Adoption packages leave
  • A reward programme and recognition programme and annual awards event


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