Current jobs related to CRM Manager - Preston - Bauer Media Group

  • CRM Manager

    4 weeks ago

    Preston, Lancashire, United Kingdom Bauer Media Group Full time

    Job Title: CRM ManagerWe are seeking a highly skilled CRM Manager to join our Enterprise Team at Bauer Media Group. As a key member of our team, you will be responsible for creating innovative customer experiences that improve how we reach and communicate with our consumers.About the Role:This role is focused on our online competitions platform, Win Happy....

  • CRM Manager

    4 weeks ago

    Preston, Lancashire, United Kingdom Bauer Media Group Full time

    Job Title: CRM ManagerWe are seeking a highly skilled CRM Manager to join our Enterprise Team at Bauer Media Group. As a key member of our team, you will be responsible for creating innovative customer experiences that improve how we reach and communicate with our consumers.About the Role:This role is focused on our online competitions platform, Win Happy....

  • CRM Executive

    4 weeks ago

    Preston, Lancashire, United Kingdom Harrison Scott Associates Full time

    Customer Service Focused CRM RoleWe are seeking a highly organized and customer-focused individual to join our team as a CRM Executive. This role will be responsible for the planning and implementation of the client strategy, working closely with key stakeholders to effectively deliver campaigns on time and within budget.Key Responsibilities:Develop and...

  • CRM Executive

    4 weeks ago

    Preston, Lancashire, United Kingdom Harrison Scott Associates Full time

    Customer Service Focused CRM RoleWe are seeking a highly organized and customer-focused individual to join our team as a CRM Executive. This role will be responsible for the planning and implementation of the client strategy, working closely with key stakeholders to effectively deliver campaigns on time and within budget.Key Responsibilities:Develop and...

  • CRM Manager

    4 weeks ago

    Preston, United Kingdom Bauer Media Group Full time

    About Bauer Media GroupWe are Europe's largest commercial broadcast radio and digital audio company, leading the industry across nine markets, including the UK. Our innovative approach ensures we remain at the forefront of audio advertising, delivering high-quality content and pioneering solutions to millions of listeners.About the RoleThis role is within...

  • CRM Manager

    4 weeks ago

    Preston, United Kingdom Bauer Media Group Full time

    About Bauer Media GroupWe are Europe's largest commercial broadcast radio and digital audio company, leading the industry across nine markets, including the UK. Our innovative approach ensures we remain at the forefront of audio advertising, delivering high-quality content and pioneering solutions to millions of listeners.About the RoleThis role is within...

  • CRM Executive

    4 weeks ago

    Preston, Lancashire, United Kingdom Harrison Scott Associates Full time

    Customer Relationship ManagerWe are seeking a highly organized and customer-focused Customer Relationship Manager to join our team at Harrison Scott Associates. As a key member of our team, you will be responsible for developing and executing a comprehensive CRM strategy that drives customer acquisition, retention, and loyalty.Key Responsibilities:Plan and...

  • CRM Manager

    2 months ago

    Preston, United Kingdom Bauer Media Group Full time

    Company Overview: We are Europe’s largest commercial broadcast radio and digital audio company, leading the industry across nine markets, including the UK. Our innovative approach ensures we remain at the forefront of audio advertising, delivering high-quality content and pioneering solutions to millions of listeners. Join us as we embark on a...

  • CRM Manager

    2 months ago

    Preston, United Kingdom Bauer Media Group Full time

    Company Overview: We are Europe’s largest commercial broadcast radio and digital audio company, leading the industry across nine markets, including the UK. Our innovative approach ensures we remain at the forefront of audio advertising, delivering high-quality content and pioneering solutions to millions of listeners. Join us as we embark on a...

  • CRM Executive

    4 weeks ago

    Preston, Lancashire, United Kingdom Harrison Scott Associates Full time

    Customer Relationship ManagerWe are seeking a highly organized and customer-focused Customer Relationship Manager to join our team at Harrison Scott Associates. As a key member of our team, you will be responsible for developing and executing a comprehensive CRM strategy that drives customer acquisition, retention, and loyalty.Key Responsibilities:Plan and...

  • CRM Executive

    4 weeks ago

    Preston, Lancashire, United Kingdom Harrison Scott Associates Full time

    Customer Relationship ManagerWe are seeking a highly organized and customer-focused Customer Relationship Manager to join our team at Harrison Scott Associates. As a key member of our team, you will be responsible for developing and executing a comprehensive CRM strategy that drives customer acquisition, retention, and loyalty.Key Responsibilities:Plan and...

  • Head CRM Manager

    4 weeks ago

    Preston, Lancashire, United Kingdom MERJE Ltd Full time

    Call Centre ManagerPreston, Full-time in-office position.As the Call Centre Manager, you will lead a high-performing team, optimize processes, and leverage technology to enhance customer experience and operational efficiency. This role offers a competitive salary, benefits package, and career growth opportunities in a fast-paced environment.Key...

  • Head CRM Manager

    4 weeks ago

    Preston, Lancashire, United Kingdom MERJE Ltd Full time

    Call Centre ManagerPreston, Full-time in-office position.As the Call Centre Manager, you will lead a high-performing team, optimize processes, and leverage technology to enhance customer experience and operational efficiency. This role offers a competitive salary, benefits package, and career growth opportunities in a fast-paced environment.Key...

  • Head CRM Manager

    2 weeks ago

    Preston, Lancashire, United Kingdom MERJE Ltd Full time

    Call Centre Manager Job DescriptionPreston, Full time in office.As the Call Centre Manager, you will lead a high-performing team, optimise processes, and leverage technology to enhance customer experience and operational efficiency. This role offers a competitive salary, benefits package, and career growth opportunities in a fast-paced environment.Key...

  • CRM Project Manager

    1 month ago

    Preston, Lancashire, United Kingdom Bauer Media Group Full time

    Company OverviewBauer Media Group is a leading commercial broadcast radio and digital audio company in Europe, operating across nine markets, including the UK. Our innovative approach enables us to remain at the forefront of audio advertising, delivering high-quality content and pioneering solutions to millions of listeners.We are embarking on a...

  • CRM Project Manager

    1 month ago

    Preston, Lancashire, United Kingdom Bauer Media Group Full time

    Company OverviewBauer Media Group is a leading commercial broadcast radio and digital audio company in Europe, operating across nine markets, including the UK. Our innovative approach enables us to remain at the forefront of audio advertising, delivering high-quality content and pioneering solutions to millions of listeners.We are embarking on a...

  • CRM Executive

    3 weeks ago

    Preston, Lancashire, United Kingdom Harrison Scott Associates Full time

    Harrison Scott Associates is seeking a highly organized and customer-focused CRM Executive to join their team. The ideal candidate will have previous experience in managing and executing the full end-to-end CRM process, with a strong background in direct mail and email marketing. This role requires a flexible work approach, excellent attention to detail, and...

  • Casino CRM Specialist

    4 weeks ago

    Preston, Lancashire, United Kingdom Bauer Media Group Full time

    Job Title: Casino CRM ExecutiveAbout the Role: We are seeking a highly skilled Casino CRM Executive to join our Enterprise Team at Bauer Media Group. As a key member of our team, you will be responsible for creating innovative customer experiences that improve how we reach and communicate with our consumers.Key Responsibilities:Coordinate and execute...

  • Casino CRM Specialist

    4 weeks ago

    Preston, Lancashire, United Kingdom Bauer Media Group Full time

    Job Title: Casino CRM ExecutiveAbout the Role: We are seeking a highly skilled Casino CRM Executive to join our Enterprise Team at Bauer Media Group. As a key member of our team, you will be responsible for creating innovative customer experiences that improve how we reach and communicate with our consumers.Key Responsibilities:Coordinate and execute...

  • CRM Manager

    2 months ago

    Preston, UK, Lancashire, United Kingdom Bauer Media Group Full time

    Company Overview: We are Europe’s largest commercial broadcast radio and digital audio company, leading the industry across nine markets, including the UK. Our innovative approach ensures we remain at the forefront of audio advertising, delivering high-quality content and pioneering solutions to millions of listeners. Join us as we embark on a...

CRM Manager

2 months ago

Preston, United Kingdom Bauer Media Group Full time

Company Overview: We are Europe’s largest commercial broadcast radio and digital audio company, leading the industry across nine markets, including the UK. Our innovative approach ensures we remain at the forefront of audio advertising, delivering high-quality content and pioneering solutions to millions of listeners. Join us as we embark on a transformative journey to shape the future of digital audio.


About the Role: This role is within the Enterprise Team, focused on our online competitions platform, Win Happy. The role reports to the Performance Marketing Director. We have grown revenues significantly in the last 2 years and are now investing in new additions to the marketing team to drive that growth even further.


We’re a close-knit team of commercial marketeers where our consumers really are at the heart of everything we do. We work every day to find new and innovative ways to add magical moments to our consumers' everyday lives, through our life-changing competitions like Make Me A Winner, Cash Register and more.


Key Responsibilities: As the first CRM/retention expert in our team, you will create innovative customer experiences that improve how we reach and communicate with our consumers with data/insight driven triggers and campaigns that build stronger 1-1 audience relationships.

You will:

  • Coordinate and execute retention campaigns for competition players
  • Create marketing automations and journeys to ensure a better user experience
  • Manage daily communications via email, push and content cards for our competitions
  • Produce engaging copy that really brings to life our competitions and those moments of magic
  • Create and design technical briefs to ensure marketing journeys focus on our 3 key objectives: acquire new players, reduce churn and grow engagement
  • Coordinate scheduling of all campaigns
  • Deliver regular clear and concise reports regarding performance and recommendations
  • To help share and apply learnings across multi-channel campaigns
  • Become a subject matter expert in the Braze platform and provide training and guidance to marketing teams across Bauer Media


What We’re Looking For:

You’ll need proven digital marketing experience with evidence of success from previous campaigns and results, specifically email and push notifications. We’ll need you to present examples of how you have improved customer experiences at interview stage.

  • Experience in B2C email marketing with a strong commercial mindset
  • Experience of building automation into email marketing
  • Strong understanding of personalisation and segmentation
  • An in depth understanding and extensive experience in creating action-driven customer journeys via email
  • Good working knowledge of HTML would be a bonus
  • Experience using Braze as a CRM tool is strongly preferred but isn’t essential