Client Advisor

2 months ago


Manchester, United Kingdom Gallagher Full time

Overview

Our customers need first class support, this is why we hire top talent to handle their accounts We’re looking for a client focussed Insurance Client Advisor to join us. Working together with experienced Account Executives, you will provide superb yet varied services to our many customers. The main aim for your role is to acquire optimum account retention and growth, via the account management, broking and technical support that you provide. We encourage our customers to remain loyal, they do so because of the fantastic service How you'll make an impact Create documents for new customers about their insurance requirements Obtain renewal terms for customers and research suitable alternatives to produce presentations; our account managers discuss these with customers during face to face meetings. Coordinate all renewal quotes for existing customers along with any mid-term adjustments to be considered. Ensure all customer details are recorded accurately and entered onto system in a timely fashion Manage insurer queries in relation to customer policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required Secure delivery of policy documentation from insurers and check prior to approval and release by Account Executive Deal with account queries and credit control matters highlighting any concerns to account managers in a timely manner Grasp and apply fundamental legal and regulatory policy for internal policies and the insurance contract as required. About You Holding or working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ FIT is desirable as is being educated to GCSE standard or equivalent. Insurance administration experience desirable, gained within a commercial setting. Worked to targets within a regulated, measurable framework and achieved SLA’s Risk aware in handling customer information. Able to recognise potential risk and seek advice when required Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills. Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information. Highly accurate with a strong attention to detail, using initiative when assisting team members Fully proficient in MS office Eligible to work in the UK #LI-JJG Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…
  • Debt Advisor

    6 months ago


    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - On-the-job training - Safe work environment - Company perks We are looking for a Customer Service Advisor to join our team in Manchester. This position is responsible for...


  • Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Client Services

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...

  • Client Services

    6 months ago


    Manchester, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Manchester. We are professional, customer-centric and challenging. Our work environment includes: - Modern office setting - On-the-job training - Casual work attire - Regular social events **Position**:Customer Support Representative **Location**:Manchester **Responsibilities**: - Identify and...

  • Client Advisor

    6 months ago


    Manchester, United Kingdom Diesel Full time

    **Client Advisor**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization....

  • Client Advisor

    6 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...

  • Client Advisor

    6 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...


  • Manchester, United Kingdom DMG Client Solutions Ltd Full time

    NO EXPERIENCE NEED! IMMEDIATE START AVAILABLE! FULL TRAINING PROVIDED! **Responsibilities**: - Fulfil the company's mission and values. - Diplomatically resolve customer issues and concerns. - Analyse systems to find product pricing or availability information for customers. - Build quality relationships - Problem solving - Negotiating the best deals for...

  • Client Advisor

    3 weeks ago


    manchester, United Kingdom Turning Point Full time

    Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join...

  • Client Advisor

    3 weeks ago


    Manchester, United Kingdom Turning Point Full time

    Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities.An exciting new opportunity has arisen for a Client Advisor to join the...

  • Client Advisor

    3 weeks ago


    Manchester, United Kingdom Turning Point Full time

    Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join...

  • Client Advisor

    3 weeks ago


    Manchester, United Kingdom Turning Point Full time

    Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join...

  • Client Advisor

    6 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...

  • Client Advisor

    6 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...

  • Client Advisor

    6 months ago


    Manchester, United Kingdom Turning Point Full time

    **Job Introduction**: Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service...


  • Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Management Collections Agent Department: The Debt Advisor Responsible to: Debt Management Team Leader Hours of work: 35 hours per week Main Purpose: To support the Debt Management Team Leader in ensuring that there is effective daily management of payment plans across our book of clients. The Debt...

  • Client Advisor

    6 months ago


    Manchester, United Kingdom Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...


  • Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** **Job Title**: Junior Corporate Insolvency Administrator **Department**:The Debt Advisor / The Business Debt Advisor **Responsible to**: Head of Operations **Hours of work**: 35 hours per week This is a great opportunity to for someone to progress in the fascinating world of corporate and personal...

  • Client Advisor

    3 weeks ago


    Manchester, United Kingdom CV-Library Full time

    Job Introduction Turning Point is a charity that providing support and encouragement, delivering innovative services and generally improving life for individuals affected by drug and alcohol misuse or mental health problems, or those with learning disabilities. An exciting new opportunity has arisen for a Client Advisor to join the Global Service Delivery...